Manager Service Agreement
Umeå, Sverige
Type of Employment Full-time
Job position Manager
Work model On location
Application due date 31 July 2024
Are you the one?

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity and collaboration - in combination with a strong focus on diversity, inclusion and equal opportunities - are important driving forces in our goal to give everyone the opportunity to create sustainable solutions. That is our story. Make it your story.

Your role and responsibilities

Take your next career step with our global team at ABB. We drive the transformation of both society and industry for a more productive and sustainable future.

You become part of ABB Energy Industries. We are a nationwide organization that offers fast, accurate and qualified service through our complete service offering consisting of contracts, field service and service projects. We strive for a close partnership to continuously learn more about our customers' challenges. With preventive maintenance and technology at the forefront, predictability and control over availability and operating costs is created.

We are looking for you with a business drive and who is passionate about creating value and partnerships with our customers. We work first and foremost with delivering electrification, automation and digitization solutions, industry-specific products and life cycle services to customers in the energy, chemical, pharmaceutical and water sectors. We are considered one of the largest suppliers in the industry. Future challenges are to grow our strong position by continuing to develop our smart service services.

In this role, you report to the Service Manager in Sweden and are part of a management group of 5 managers.

Your areas of responsibility:

• In the role of head of the Service Contracts department, you will be responsible for Energy Industries' contract operations in Sweden and lead a group of 9 key people who work closely with our customers. In the management role, you will work together with the sales and engineering organization to build good customer relationships with the aim of developing the service agreements.

• You will be responsible for and drive our growth and work environment work and as personnel manager you will promote the group's development opportunities, both on an individual level and as a team. On site with us, you will receive the support and challenges required to grow in your role as a leader and deepen your knowledge within the industry.

• You share ABB's fundamental values ​​regarding safety and integrity, which means that you take responsibility for your own actions while feeling responsible for your colleagues and the business.

• If you want to lead a competent team on the move, all of whom are involved in creating a sustainable society using the latest technology, this is the right challenge for you!

Qualifications for the role

  • If you have worked with contracts, projects, service and maintenance, as well as if you have a background in industry or the contracting industry, it is advantageous
  • You have good IT knowledge and experience with business systems that support both finance and sales.
  • As a manager, you need to have good collaboration skills and be able to inspire the team to work towards new goals and challenges.
  • You are committed and goal-oriented in your work and contribute to both the well-being of your employees and high customer satisfaction.
  • You are fluent in spoken and written Swedish and English, and have a B driving licence.
  • The applicant is probably a university or civil engineer with experience in personnel management.

More about us

ABB Energy Industries enables safe, smart and sustainable projects, service and maintenance focused in the energy, chemical, pharmaceutical and water industries. We develop integrated solutions that automate, digitize and electrify industries and connect people and technology for our customers to achieve success. ABB offers good educational and career opportunities as well as several benefits such as the possibility of flexible work - with greater freedom to choose the most suitable workplace, health care allowance, extra parental pay, reduced working hours, staff foundation for extra opportunities for studies, health and recreation, cottages/apartments for holiday accommodation, shareholder program, benefits portal and more. Work with us at ABB and harness the power of our global networks as you collaborate and learn with our world-class teams.

We value people with different backgrounds. Could this be your story? Apply today or visit to read more about us and how our solutions impact the world. #MyABBStory

Recruiting manager Marcus Engfors +46 70 216 4163, happy to answer your questions about the position. Union contact persons - Swedish Engineers: Torbjörn Eriksson, +46 21 34 25 72; The Union: Hannah Norén, +46 21 34 23 01; Leaders: Leif Öhrberg, +46 21 34 23 25. Other questions should be directed to Talent Partner Sara Vestin +46 10 732 7078. Welcome with your application.

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About the employer
ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated.