At ABB, we help industries become more resource-efficient and cleaner—and every person here contributes to these results. You’ll have the opportunity to lead, receive support to grow, and take pride in the impact we create together. Join us and help power what drives the world.

This position reports to: Service Contract Manager.

Your Role and Responsibilities

Northern Sweden is currently home to some of the most significant industrial initiatives of modern times, with major investments in the mining and steel industries and a clear focus on sustainable production. ABB is a key partner in this development and is now further strengthening its presence with a focus on Luleå and the Malmfälten region.

ABB currently has a nationwide organization with operations in about twenty locations. Within our service organization, we work closely with our customers to optimize their facilities based on sustainability parameters such as operational reliability, cost-effectiveness, and energy and material efficiency. Our service agreements are key to our continued growth, and we are now seeking a Contract Manager who wants to help shape the future of the industry alongside us.

Your main responsibilities

• Lead and develop service delivery under existing contracts through effective project and contract management
• Drive business and maintenance development with customers, with a focus on long-term growth of the contract business
• Ensure high customer satisfaction and profitability through structured follow-up and clear communication
• Act as the hub between the customer, the sales organization, and service engineers in the delivery
• Identify opportunities for improvement and initiate and implement development initiatives at the customer site
• Build and develop long-term customer relationships, primarily in the mining and steel industries
• Plan, follow up on, and report on deliveries with a high degree of structure and accuracy

Your Background

• Bachelor’s degree in engineering, economics, or a related field—or relevant experience in project or contract management
• Experience in project management, service-oriented business, or customer account management is a plus
• Interest in technology, digitalization, and business development
• Ability to work in a structured manner and drive projects forward with a clear business focus
• Strong communication skills and a knack for building relationships with both customers and internal stakeholders
• A team player with leadership qualities and a natural drive to take responsibility and deliver results
• Proficiency in Swedish and English, both spoken and written

At ABB Motion, you’ll have the opportunity to work in a forward-looking industry, closely with some of Sweden’s most important industrial customers, alongside dedicated colleagues across the country. You’ll become part of an experienced team of contract managers and be given significant opportunities to influence both your own role and our customers’ development.

Here’s what we offer you

We encourage you to take initiative, dare to challenge ideas, and drive your work forward. Here, you’ll grow through meaningful work and lifelong learning, with our support every step of the way. Every idea you share and every step you take contributes to something greater.

More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product lifecycles, and improving the performance and energy efficiency of their electric motion solutions. The division is a leader in digitalization by securely connecting motors and variable frequency drives, increasing uptime, and improving efficiency. The services we offer make a difference for our customers and partners every day by helping to keep their operations running profitably, safely, and reliably.

Hiring manager Åsa Tjärnberg, +46 72 461 23 49, is available to answer questions about the position. Union representatives—Sveriges Ingenjörer: Håkan Sjöberg, +4621-32 91 69; Ledarna: Lenny Larsson, +4621-32 85 47; Unionen: Ing-Marie B Lindgren-Turpeinen, +4621-32 95 83. All other questions should be directed to Talent Partner Sara Vestin, +46 72 4644688

We kindly ask that staffing and recruitment agencies, as well as sellers of additional job advertisements, refrain from contacting us directly.

We look forward to reviewing your application in PDF format. We conduct ongoing selection, which means the position may be filled before the application deadline. Please note that the hiring process at ABB Sweden includes a reference check, a drug test, and, for certain positions, an extended background check.

Building a cleaner and smarter future requires all kinds of people: the curious, the brave, and the creative. That’s why we welcome people from all backgrounds and with all kinds of experience.

Are you ready to make a difference?

Apply today or visit https://www.abb.com to learn more about how our solutions are making an impact around the world.