Can you imagine a society without digital solutions? Neither can we! As a customer advisor at Eidsiva Digital, you get the opportunity to help our customers with smart choices and good experiences, while helping to build Norway's digital foundation. Together, we will make everyday life easier and safer for our customers. Are you our next driving force?

You will be a key person in one of our most important sales channels. It's all about understanding the customer's needs, giving advice that creates value and contributing to solutions that make customers stay with us. You'll have a big impact on the customer journey and actively contribute to upselling tailored solutions. Together, we ensure that the customer can be close to the moments through the internet and TV.

With us, there is room for initiative, commitment and new ideas. At Fakkelgården, you will be part of a team that delivers on ambitious goals and wants you to develop professionally and personally.

Are you ready for a role with influence, high tempo and development opportunities? Then we hope you read on!

Your main responsibilities:

• Answer incoming inquiries by phone, email and chat

• Discover customer needs and contribute to good customer experiences

• Up-sell and cross-sell products and services

• Contribute to customer retention through good dialogue and problem solving

• Manage outbound customer advice and sales

Who are you?

At Eidsiva, we are curious about who you are, what environments you thrive in and what you can contribute to our meaningful social mission. You don't have to check all the boxes, but the likelihood that you will thrive with us increases if you recognize yourself in several of these:

• You have experience in sales and consulting and thrive with the telephone as a work tool

• You make customer dialogue easy and positive through precise and professional communication in Norwegian and English

• You are motivated by working towards clear goals in a fast-paced department

• You are positive, have high work capacity and take initiative when you see opportunities

• You are willing to learn and able to acquire new techniques quickly

• You are a team player who contributes to a generous and competent community

Why join Eidsiva Digital?
As an employee of Eidsiva Digital, you will be part of a social and inclusive community where we see people as the most important driver of our social mission.

• Meaningful work in a highly competent work environment, with a focus on innovation and your development

• You will be part of a company that facilitates flexible solutions in the face of different life situations

• Proper pension and insurance schemes, support for broadband, and occupational health service

• Membership in the company sports team with a variety of offers within everything from padel, yoga, paddling, climbing, kiting and more

• Recharge your batteries after work with access to several company cabins, season tickets and tickets to cultural and sports events

We're excited about who you are, and can't wait to tell you more about why it's rewarding to work at Eidsiva. Therefore, we hope you give us a good insight into your motivation and experience relevant to the position by answering two questions and attaching your CV in the application portal. A letter of application is not required.

Please feel free to contact team leader Thore Skrefsrud on telephone 951 46 279 if you have any questions about the position.

Become a driving force for the development of infrastructure and services for the benefit of society, people and climate together with us at Eidsiva - we look forward to hearing from you!