The business
Gällivare municipality offers opportunities for personal development in an organization where you contribute to the benefit of society. The municipality has several major projects and good employment conditions, such as office hours with flexitime, wellness hour, well-being money and access to swimming and gym. The environment, construction and rescue administration is an independent administration under an authority board, and is responsible for building permits, supervision according to LBE and LSO as well as cases within the Environmental Code and food legislation.

Tasks
As a customer coordinator, you are an important link between the community and the administration. You manage cases from start to finish, focusing on legal certainty, service and efficiency. The role involves assessing cases in areas such as building permits and environmental permits, providing guidance to customers and communicating decisions in a clear way.
You coordinate contact with various actors, follow up cases and monitor regulatory changes. You also contribute to process development and improved accessibility through digital solutions. Administration is an important part of the work, where you are responsible for correct registration, documentation, fee calculation and invoicing.

Qualifications
We are looking for you with a relevant university education or equivalent experience. You have good analytical skills and experience of case management, preferably in the public sector and areas such as construction, environment or rescue/safety.
You need to be communicative and educational, be able to explain regulations to different audiences, and be used to managing complex processes and collaborating with multiple parties. Administrative skills and the ability to handle invoicing are important, as well as a service-oriented and solution-focused approach.

Other
We would like to receive a CV with your application. If requested, original documents are provided.

Gällivare municipality offers you:
- Wellness benefit in the form of strength training/group training/Dundret
- Wellness hour
- Take part in the workplace's Trivselpeng
- Membership of GKFF (Gällivare municipality's leisure association)
- The possibility of vacation exchange

Working hours / Duration
Full-time, until further notice, probationary period may occur.

Salary
We apply individual salary setting. Please include salary requirements in your application.

Start date: By agreement

Information
Henrik Lyngmark, Head of Administration, tel. 0970-818 026

Union representative: Vision

Welcome with your application!