Job Description:

At NAV Gjøvik, we are seeking a new employee for a full-time (100%) permanent position as a financial counselor.

We are looking for someone who wants to help NAV fulfill its social mission. Are you motivated by helping others overcome their challenges and achieve their goals? Do you have a strong understanding of finance? If so, we’d love to have you on our team.

The role of financial counselor involves dialogue and conversations with people of various ages and life situations. Processing applications under the Social Services Act is a central part of the job. Financial counselors are assigned to the “Find Work Under 30” department.

NAV Gjøvik is located in new, modern offices on Parkgata. We have over 100 employees organized into 5 departments. The departments take a multidisciplinary and holistic approach based on the needs of each individual client. Here, you’ll find a large and dedicated professional team committed to providing high-quality, comprehensive services. Flexibility, collaboration, knowledge sharing, and professional development are key to our work.

Job Responsibilities:

• Assess and provide follow-up support to individuals in challenging financial situations
• Provide advice and guidance based on the individual’s needs
• Provide guidance on budgeting and personal finances
• Process applications for financial assistance under the Social Services Act at NAV
• Apply regulations in counseling and case management
• In collaboration with fellow counselors, implement and follow up on activities that can help clients enter the workforce or pursue education
• Answer inquiries on the on-call phone line and staff our job center
• Engage in interdisciplinary collaboration both internally and externally

NAV is an organization in constant development, and job responsibilities may change.

Qualifications:

• Education equivalent to a bachelor’s degree; a degree in social work, labor and welfare studies, counseling, or law is preferred. Education obtained abroad must be approved by the Norwegian Directorate for Higher Education and Competence (formerly NOKUT)
• Relevant expertise and experience in counseling, client follow-up, and case management. 
  
• A strong understanding of economics and an interest in the field
• Strong written and oral communication skills
• Strong digital skills and the ability to quickly familiarize yourself with and use new digital solutions in the health or social services field.
• Strong written and oral communication skills
• Strong digital skills

It is desirable that you have:

• Knowledge of and experience with public administration
• Knowledge of the labor market and workforce inclusion
• Experience working in a change-oriented manner with people
• Experience with interdisciplinary collaboration

Personal qualities:

• Solution-oriented and confident when interacting with people in crisis situations
• Independent, organized, and capable of handling a heavy workload
• Flexible and able to handle unpredictability
• Skilled at building relationships and collaborating

We offer:

• An active and engaged work environment with great colleagues, characterized by hard work and a high level of expertise
• Excellent opportunities for professional and personal development
• Peer mentoring
• Flexible working hours
• Opportunities for a hybrid work schedule within our guidelines
• Physical activity during work hours
• Focus on local labor-management cooperation and systematic, preventive HSE work
• Employment on municipal terms, including a 6-month probationary period and mandatory pension plan with KLP with a 2% deduction
• Salary in accordance with the municipality’s pay scale

Exceptions to public disclosure must be justified:

Gjøvik Municipality practices a policy of greater transparency, cf. the Public Administration Act § 11.

This means that all applicants are listed on a public applicant list. Special circumstances must exist to be granted an exemption, cf. the Public Administration Act § 25.

Application:

All applications must be submitted electronically via our application system. 

We strive for a diverse work environment and encourage all qualified individuals to apply, regardless of gender, ethnic background, religion, disability, or age.

Link to the application form: Apply here