Would you like to build and lead Hamar’s new service office for health and well-being?

The Municipality of Hamar is undertaking a comprehensive overhaul of its health and well-being services. Through our new welfare model, we aim to create modern, sustainable, and more cohesive services, with new ways of working, clearer priorities, and better use of the municipality’s overall resources.

We are now establishing a new service office that will bring together the municipality’s professional staff for case management, coordination, and comprehensive assessments in the areas of health and well-being. We are seeking a leader who will help shape the office and further develop the way the municipality meets the needs of its residents.
This is a leadership position for someone who is motivated by building, developing, and achieving results through others. You will play a central role in bringing together professional teams, developing common working methods, and building a strong professional culture. Equal treatment, quality, good administrative practices, and sound prioritization will be central to ensuring that residents receive the right help at the right time and at the right level.

The Service Office will serve as a coordinating body between residents, the executive services, and other partners. As the manager, you will be responsible for setting the direction for the office’s organization, work processes, collaboration forums, and culture within the established goals and frameworks.

The position entails overall responsibility for staff, finances, professional matters, quality, and results. You will report to the municipal director of health and well-being and be part of the director’s management team.

Job Responsibilities

• lead and develop the service office and its staff
• develop the service office’s role and function as a central part of the municipality’s new welfare model
• ensure professionally sound, consistent, and efficient case management
• be responsible for finances, quality, results, and internal control
• develop comprehensive and coordinated services through effective collaboration between the service office, the operational services, and other relevant partners
• ensure effective processes for information, guidance, and involvement, so that residents’ needs, resources, and goals are addressed
  
• ensure sound prioritization in line with national guidelines, relevant legislation, and developments in municipal health and well-being services
• drive the development of resource-efficient services and facilitate the appropriate use of technology and digital solutions
  
• actively participate in the municipal chief executive’s leadership team and contribute to the overall development of the health and well-being sector

Qualifications

We are looking for someone who has

• relevant higher education at the bachelor’s level or higher, preferably in health, law, social sciences, or public administration
• Relevant leadership training and experience with personnel, financial, and professional responsibilities. Extensive and relevant leadership experience may compensate for a lack of formal leadership training.
• relevant experience from municipal health and social care services, public administration, or similar organizations
• a good understanding of case management, the application of law, and the exercise of public authority
• Documented expertise in health law through education or relevant experience
  
• Experience with development, improvement, and restructuring efforts, and an understanding of how technology and digital solutions can contribute to better services
  
• Strong written and oral communication skills in Norwegian

We place emphasis on your overall expertise, experience, and suitability for the leadership role. Hamar Municipality seeks employees with diverse backgrounds, experience, and expertise. Men are underrepresented in this part of the organization and are therefore particularly encouraged to apply.

Personal Qualities

We are looking for a leader who can see the big picture, set the direction, and achieve results through others.
You:

• have the drive to get things done and the ability to translate goals and ambitions into concrete results
• are a unifying force with strong interpersonal skills, building trust and a shared direction across departments and professional communities
• think strategically and see the connection between residents’ needs, professional expertise, quality, capacity, and resource allocation
• are development-oriented and dare to challenge established ways of working when it can lead to better solutions
• is clear and decisive and remains steadfast when issues are complex and different considerations must be weighed against one another
• builds expertise and culture and fosters a sense of security and momentum in change initiatives

Personal suitability will be given significant weight.

We offer

• a key leadership position with significant influence
• the opportunity to build and shape a new key function within the municipality
• participation in a strategic leadership community
• an important public service mission in an area undergoing extensive development
• a competent and dedicated professional environment
• excellent opportunities for professional and personal development
• salary to be negotiated and excellent pension and insurance plans

Contact Information

Pedersen, Cathrine, Municipal Director of Health and Well-being, 48289252, cathrine.pedersen@hamar.kommune.no

Work Location

Vangsvegen 51
2317 Hamar

Key Information:

Employer: Hamar Municipality

Reference No.: 5188306448
Employment percentage: 100%
Permanent
Application deadline: November 15, 2026