About the position

Do you want to help develop the study administration solutions of the future at the University of Inland Norway? We are looking for someone who wants to actively contribute to strengthening and modernizing our work at the intersection of study administration, regulations and technology.

The Section for Student Administrative Services (SAFT) is part of the university's study department. The section is responsible for managing study administration systems and regulations, and works closely with the faculties and other departments in the university administration. We are a key player in the development of work processes and regulations within study administration, and face exciting development tasks related to process improvement, the use of artificial intelligence (AI) and robotization. As an advisor at SAFT, you will have a combination of operational and development tasks. You will have a varied, challenging and development-oriented working day.

SAFT is located and has meetings at both Elverum and Lillehammer, and the person hired must expect some travel between the campuses. The place of work will be Lillehammer or Elverum by agreement.

Your work tasks will include:

- management and participation in projects within service development, standardization, robotization and the use of AI.
- management of the university's study administration systems in collaboration with our IT department and our suppliers.
- deputy responsibility for the FS coordinator (Common Student System).
- quality assurance, maintenance and reporting of data.
- development, maintenance and updating of guidelines, routines and user guides in the field of study administration.
- training, user support and guidance for employees at the university.
- case management of internal and external inquiries.
- participation in cooperation forums both internally and at sector level to contribute to the development of the field of study administration.
Other tasks may be added to the position as needed.

We are looking for someone with the following qualifications:

• A minimum of three years of higher education (bachelor's degree or equivalent), preferably a master's degree in organization and management, public administration or information technology. Particularly relevant prior learning can compensate for parts of the educational requirement.
• experience from development work and projects involving different professional environments in complex organizations.
• understanding of what is required to manage complex digital solutions in a way that ensures efficient operation, good data quality and good utilization
• relevant experience from system management, preferably within study administration systems.
• good written and oral communication skills in Norwegian and English.
  

In addition, it is desirable that you:

• have administrative experience from public administration, and in particular from the higher education sector.
• have experience with project and process management, service design and/or digital transformation.
• have experience with training and dissemination.

To qualify for placement as a senior advisor, there is also a requirement for broad and long experience from a comparable position.

Personal qualities
We are looking for a committed and structured advisor with good administrative understanding and the ability to see connections between processes, systems and organization. You have an analytical eye and thrive on developing and improving work processes in interaction with others.

As a person, you are solution-oriented, flexible and curious about new ways of working. You communicate clearly, thrive on leading or facilitating discussions and processes, and handle a varied and sometimes hectic workday with confidence and clarity.

You are motivated by contributing to efficient and professional management, and by creating good solutions that support the company's goals.

The assessment of which candidate is best qualified will be a comprehensive assessment of education, experience and personal suitability, in addition to motivation and other qualification requirements as formulated in the text of the advertisement.

The position and associated tasks must be carried out in accordance with applicable laws and regulations for government employees, including the Act on Control of Exports of Strategic Goods, Services and Technology, etc. Candidates who, after assessment of the application and attachments, conflict with the criteria in the latter act, will not be able to take up the position at the University of Inland Norway. Necessary approvals must be maintained throughout the employment relationship.

We offer

• an exciting and challenging job at a developing university.
• salary in the position of advisor/senior advisor according to competence and experience.
• membership in Statens pensjonskasse, including good pension and insurance schemes.
• good working conditions.

For more information about INN as an employer, see here.

Applying for the position

Applications and attachments should be submitted electronically via "Apply for the position".

The application must include: application letter, CV with an overview of education, experience and other skills, copies of diplomas, certificates and other attachments that are considered relevant to the application.

Jobbnorge customer service will help you if you have any questions about uploading attachments or other technical aspects of the application.

Information about you may be made public even if you have requested not to be included on the applicant list. If your request is not granted, you will be notified accordingly.

Diversity and affirmative action

INN believes that inclusion and diversity are a strength. We want employees with different skills, professional combinations, life experiences and perspectives to contribute to even better problem solving. We will make arrangements for employees who need it. Examples of adaptations include technical aids, adapting furniture or changing routines, work tasks and working hours.

If there are qualified applicants with disabilities, gaps in their CV or immigrant background, we will invite at least one applicant in each of these groups to an interview. In order to be considered as an applicant in these groups, i.e. positively treated in this way, applicants must meet certain requirements. You can read more on the employer portal.

We encourage you to check in the job seeker portal if you have a disability, gaps in your CV or an immigrant background. The checkboxes in the jobseeker portal form the basis for anonymized statistics that all government agencies report in their annual reports.