For a vibrant Kiruna. One thing is certain. With us, you make a difference. We are Kiruna, we say. We are the caregiver who holds old mom's hand and the teacher who makes little brother read his first words. We are the childminder who makes someone grow every day and the social worker who does what it takes to change lives. We are the personal assistant who gives freedom and the librarian who brings literature close. We are the home support workers who drive to villages in blizzards like the midnight sun to be there. We are hundreds of skills, thousands of people and generations of experience who together safeguard, nurture, inspire, teach, save lives, innovate, move cities, stand up for each other and care for people. With pride and care. From mountains to cities. Today and tomorrow for a living Kiruna. There is something beautiful in that. Do you also want to work for life, people and the future in Kiruna municipality? Do you want to create value and make a real difference for what is important? The Leisure and Service Department of the Municipal Management Administration is now looking for a new employee based in Karesuando. The department is one of 6 departments in the municipal management administration, and has almost 70 employees. Our bathing & leisure activities make up about 60% of the business, and other activities, which are about the management and development of various business systems, real estate, processing and investigations and labor market and integration make up the rest. Bathing, leisure and labor market / integration have unit managers, other activities are directly under the head of department. In Karesuando we currently have 3 employees. As a customer service officer, you will work in our central systems for switchboard telephony and other services to both our municipal citizens and the group as a whole. Your closest colleagues and management are located both in Karesuando and in Kiruna C. WORK TASKS We are looking for a customer service officer with an outgoing profile for our operations in Karesuando with immediate effect. Do you have experience of working in customer service, customer service profession or perhaps with communication, events and arrangements? We are now offering an open-ended position as a customer service administrator with a focus on handling switchboard telephony and customer service operations. The position is linked to central administration and service for the entire group. Kiruna municipality has a responsibility to support local development and initiatives, which is reflected in our operations in Karesuando. Technological development opens up opportunities to handle central assignments regardless of geographical location. In Karesuando, we meet a local commitment and drive that is valuable for our overall competence and ability centrally in the municipal operations. You who apply for this position are an important part of that process and have the ability to see and drive both central and local issues important for the positive development of the entire municipality. QUALIFICATIONS You have at least an upper secondary education in a social science subject, or in a field we consider appropriate. Good computer skills are a requirement. Experience in service and system administration is an asset. Kiruna municipality generally has an international character. In addition to having a good command of the Swedish language in speech and writing, it is also an advantage to have good language skills in English in both speech and writing and in one or more of our national minority languages Sami, Finnish and Meänkieli. We attach great importance to personal qualities. OTHER To work with us, you must share Kiruna municipality's common values where respect, responsibility and collaboration are the key words. We offer a pleasant working environment and stimulating tasks and that you as an employee get a good balance between work and leisure. We have many different benefits where you as an employee can train free of charge at various training facilities up to SEK 5000 / year, we have cabins in the mountains that you can rent, we offer the opportunity to exchange salary for days off. We strive for gender balance and see diversity as a strength, we welcome employees with different backgrounds and work to ensure that our workplaces are accessible to everyone. Kiruna municipality sees full-time as a right and part-time as an opportunity. It is an advantage if you have knowledge of Finnish, Sami and/or Meänkieli as Kiruna municipality is an administrative area for these languages. Kiruna municipality has made media choices for this recruitment and therefore refrains from contact with ad sellers or other sellers of recruitment services.