Aurora Kultur & Kongress is Kiruna’s new meeting place right in the heart of downtown, between the Kristallen City Hall and the newly built hotels. It can accommodate meetings, trade shows, and events of all sizes, complemented by Arctic experiences and local cuisine. Come here and experience the city in transformation and the nature close to the mountains. At Aurora, local and global cultures meet, bringing together people from near and far, and we look forward to welcoming you here! As a wholly owned subsidiary of the Municipality of Kiruna, we adhere to the laws, policies, and operational procedures that govern the municipality. 1 position(s). JOB RESPONSIBILITIES As a lobby host, you are an important part of our operations and often the first person our visitors meet. You are the public face of Aurora Kultur & Kongress and help create a professional, welcoming, and positive experience for all guests. In this role, you will, among other things: • Staff the lobby and greet visitors. • Provide information and answer questions about Aurora’s operations, events, and offerings. • Sell tickets and provide ticket-related services. • Enter events into the ticketing system. • Assist the reservations and restaurant manager with daily tasks. • Handle inquiries and bookings for conferences. • Assist with conference operations as needed. • Help create a welcoming and professional environment for visitors and customers. QUALIFICATIONS We are looking for someone who has: • A high school diploma. • Strong proficiency in Swedish and English, both spoken and written.  As a person, we are looking for someone who is responsible, independent, and a good team player. You have a genuine interest in customer service and interacting with people. You are communicative and enjoy working with people. It is a plus if you have: • Experience with administration in Tickster Manager. • Previous work experience in a service-oriented role. Employment Type: Permanent position. Duration: Permanent; Start Date: To be agreed upon.