Coordinator for customer service at LKAB Fastigheter
Kiruna, Sverige
Type of Employment Full-time
Job position Administrator/Administrative assistant
Work model On location
Are you the one?

Job Posting End Date / last application date:

2024-05-27

LKAB Fastigheter AB meets the need for attractive premises and residential areas for LKAB employees, private individuals and companies at LKAB's locations. We own and manage approximately 2,800 homes and 115,000 square meters of premises in Malmfälten. As an active party in societal transformation, we work for responsible solutions and good relationships and create security for our tenants.

Your role

Customer service is at the core of our business. This is where our tenants and housing seekers turn. As a customer service receptionist, you are the one who makes the first and most important impression when you welcome our visitors and answer questions from housing seekers and tenants. Satisfied customers are important to us, and a basic task at the customer service reception desk is to receive error reports and pass them on for remedial action.

In addition to this, the service also includes handling other administrative and practical issues when, for example, traveling and workplace meetings. You contribute to keeping order in the workplace and see your role in the impressions we want to leave on each other and on others as valuable.

You have this with you

  • Secondary education
  • Good language skills in both spoken and written Swedish and English
  • B driver's license
  • Ability to handle Office programs Word and Excel
  • Ease of learning new computer systems
  • Merit with experience in the service profession

We attach great importance to you having high social skills with a good service mindset and good customer service. As the position involves many internal and external contacts, it is important that you are able to communicate and collaborate easily and always put the customer first. Likewise, that you can structure your work yourself but can also quickly change focus if necessary. Furthermore, we see that you are a problem solver who wants to develop both the business and yourself, and that you see yourself as a knowledge resource for the entire company.

This is what you get

  • Motivation program that rewards success
  • Health care and study support as well as access to art association, leisure association, mountain cabins and family activities
  • Enhanced parental allowance of up to 90 percent of your regular salary for up to six months (after employment for one year)
  • Help and support in case of illness or in matters of work environment, health, wellness and rehabilitation
  • Protective and terminal glasses and compensation for dental care
  • Possibility to apply for scholarships during studies for both you and your children
  • Possibility to join our pension and insurance program with favorable prices

Other information

Start: By agreement

Location: Kiruna

Scope: Full-time

Welcome in with your application containing CV and personal letter no later than 2024-05-27.

For questions about the position, contact recruiting TF manager Annelie Brandebo Skogfält, 0 10 - 144 43 24 or annelie.brandebo.skogfalt@lkab.com .

Union representatives:

Kiruna/Svappavaara

Sakari Alanko, Unionen, 0980-725 08

Ingegerd Kyrö, Ledarna, 0980-710 50

Peter Johansson, Academic Association, 0980-718 79

About LKAB

LKAB is an international mining and minerals group with northern Sweden as its base and the whole world as its workplace. We lead the way towards carbon-free production and we do it together - in an open, warm and safe work environment with technology and development in focus. We welcome challenges, innovative ideas and initiatives, always with equality and diversity in focus.

 

Do you work at LKAB today but are interested in a new role?

Then we would like you to submit your application via our internal career page. Log in to your Workday account and go to "Jobs Hub", where you can search for all available jobs and send your application.

 

Prior to recruitment, LKAB has considered recruitment channels and marketing. We kindly but firmly decline all contact from media marketers, recruitment sites and the like.

Why you should work with us!

We are leading the transformation of our industry towards a sustainable future. Our co-workers, a new world standard for mining, sponge iron and critical minerals will be key as we make our production carbon-free by 2045.

Global greenhouse gas emissions must be reduced significantly and within a short period of time. Tackling the climate problem will require a transformation – a significant challenge as global energy consumption is heavily linked to fossil fuels. It requires systemic changes that will take time and require a high degree of collaboration between industry and policy makers.

Based on our vision and mission, the strategy for LKAB charts the way forward towards zero carbon dioxide emissions from our own processes and products by 2045. It also secures our long-term competitiveness.

Application due date 2024-05-28
About the employer
Global greenhouse gas emissions must be reduced significantly and within a short period of time. Tackling the climate problem will require a transformation – a significant challenge as global energy consumption is heavily linked to fossil fuels. It requires systemic changes that will take time and require a high degree of collaboration between industry and policy makers.
lkab.com