Are you looking for a role where your work truly makes a difference? With us, you’ll become an important part of an international academic community where you’ll support cutting-edge research and education. You’ll enjoy secure employment conditions, generous benefits, and excellent opportunities for professional growth, all while contributing to something greater.

We’re now looking for someone who wants to help create a seamless digital experience for the university’s students and staff. 

With us, you’ll be part of a team where we support one another, share knowledge, and grow together. We’re looking for someone who wants to contribute their expertise, curiosity, and dedication. You’ll work with technical support and user support related to the university’s digital services and platforms. Every day, you’ll interact with students and staff with varying levels of technical knowledge and help them solve problems, find the right solutions, and get the most out of our digital tools. 

To succeed in this role, you need to be able to listen to needs, ask relevant questions, and explain technical solutions in a clear and educational manner. You’ll work closely with our Service Point and other parts of the IT department, where knowledge sharing and collaboration are a natural part of everyday life. The role involves both independent responsibility and close collaboration with colleagues. 

We recruit employees who we believe can make a difference.

Qualifications 

We’re looking for someone with strong knowledge of Windows and Microsoft 365. Experience in support or user-facing IT work is a plus, but above all, we value your willingness to learn, grow, and contribute to the team’s collective efforts. 

The position requires that you can express yourself well, both verbally and in writing, in both Swedish and English. 

You have a professional and service-oriented approach, take responsibility for your work, and collaborate easily with others. You are solution-oriented, communicative, and thrive in a role where technology and people intersect. We place great emphasis on your personal qualities.

Scope and location  

This is a permanent position based in Luleå. A probationary period may apply. 

Additional Information  

If you have any questions about the position, please contact Marie Henriksson, Team Leader, by phone at 0920-49 2865 or by email at mailto:marie.henriksson@ltu.se 

A preliminary salary range is specified for each position https://www.ltu.se/om-universitetet/arbeta-hos-oss/att-soka-en-anstallning#salary information based on the position’s requirements, responsibilities, and market conditions.

https://www.ltu.se/om-universitetet/arbeta-hos-oss/att-soka-en-anstallning#h-Fackligakontaktpersoner

Application

We prefer that you apply for the position using the application button below, where you can attach a cover letter, resume/CV, and degree certificates. Please include the reference number below in your application. Your application and diploma must be written in Swedish or English.

Application deadline: November 17, 2026

Reference number: 5415-2026