We are looking for an experienced and dedicated Warranty Engineer to join us in our mission to contribute to a greener future. The role is a part of our excellent Quality Compliance, specifically the Warranty Management team based in Skellefteå. Reporting to the Warranty Manager, you will play a critical role in upholding product reliability, streamlining warranty processes, and driving continuous improvement. Your proficiency in warranty management, solid data investigation skills, and grasp of quality assurance philosophy will be crucial in our pursuit of delivering quality products while exceeding customer expectations.
About The Job
As a Warranty Engineer at Northvolt, you'll be responsible for enhancing the warranty process, from initiating claims to effective resolutions. Collaborating with cross-functional teams, including engineering, production, and quality, you'll delve into warranty claims, identify root causes, and assist in implementing corrective measures. Leveraging your strong data investigation skills and familiarity with quality tools, you'll discern trends, patterns, and opportunities to elevate product quality and reliability.
Key Responsibilities Include But Are Not Limited To
The ideal candidate possesses a good understanding of warranty management, solid data investigation skills, and a familiarity with quality assurance concepts. Your eagerness to contribute to product quality improvement and reliability enhancement is evident. Your meticulous attention to detail, proactive learning approach, and adept problem-solving abilities enable you to contribute to warranty investigations and identify potential areas for enhancement.
Your strong communication skills and ability to collaborate effectively with diverse teams enable seamless interaction in a multifaceted environment. You excel at managing tasks under moderate pressure, ensuring warranty claims are addressed promptly.
The world is turning its back on fossil fuels. With the change comes new opportunities and new demands for industry. Together, let’s build a cleaner world.
Founded in 2016 to enable the European transition to a decarbonized future, Northvolt has made swift progress on its mission to deliver the world’s greenest lithium-ion battery with a minimal CO2 footprint and has grown to over 3,000 people from over 100 different nationalities.
Northvolt has to date secured more than $55 billion worth of contracts from key customers, including BMW, Fluence, Scania, Volkswagen, Volvo Cars and Polestar, to support its plans, which include establishing recycling capabilities to enable 50 percent of all its raw material requirements to be sourced from recycled batteries by 2030.