Scandic Star Sollentuna is located just a few steps from the Sollentuna commuter train station and 17 minutes from downtown. We can accommodate 500 guests for dining, conferences, and overnight stays under one roof, making the hotel the perfect venue for large meetings and conferences. Here, you’ll work in a flexible environment where you’ll meet a wide variety of guests, from business travelers to families with children. Here, we offer you an exciting and fast-paced workplace with wonderful colleagues! Do you love meetings as much as we do? Then you’re the one we’re looking for!

We are now looking for a Service Host for Scandic Star’s conference department.

No matter why a guest comes to us, few things are as appreciated as a friendly face that welcomes them. As a Service Host, you’ll act as a host alongside the rest of the hotel team and create a world-class guest experience.

In the role of Service Host, you’ll work within one or more areas of responsibility, all of which contribute to the guest’s overall experience. During your time with us, these areas may vary as you and the business evolve. You will work in our conference department and at the front desk. With us, you’ll take significant personal responsibility for making the decisions needed to ensure guest satisfaction, and the teams develop and improve work processes and service as the world around us changes. We are convinced that it is when you are able to grow and contribute all your skills and experience that we exceed our guests’ expectations. And on top of that, we have fun at work!

So bring your experience, your passion, and your way of thinking to us—and help build a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role of Service Host entail?

As someone working in the conference department, you are an important ambassador for both Scandic as a chain, but above all for Star and our guests’ meeting experience. That’s why it’s crucial that you have a warm demeanor and pay attention to details as well as guests’ needs. You have a passion for service and appreciate order and organization, both in your own work and that of your colleagues. All to ensure our guests have a fantastic meeting experience. Your main responsibilities include conference operations, such as welcoming guests in the morning, preparing refreshments, being available to assist throughout the day, helping with technical issues, and much more. No two days are alike.

Who are you?

To be a good fit for this role, we believe you have at least one year of experience in similar work as well as experience with concept-driven operations. Since the job largely involves communicating with guests, fluent Swedish and a good command of English are required. Speaking an additional language is a plus.

Most important, however, are your personal qualities and your attitude. To be a good fit for the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall results. It is also important that you can provide excellent hospitality to the hotel’s guests.

Job Information:

This is a fixed-term, part-time position starting in August and running through the end of November, with the possibility of extension.

We only accept applications via our website. All applications will be reviewed on a rolling basis, and the position may be filled before the application deadline, so we ask that you apply as soon as possible. For this recruitment, we use a simple service test as part of the selection process.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read even more about what it’s like to work at Scandic, our benefits, and our culture!

It all starts with you. Working at one of our hotels means being part of a team where care, collaboration, and small everyday moments make a difference. You help create the warm, home-like feeling that characterizes Scandic—by being present, here and now, and making sure the details matter.

Some days fly by, others are more predictable—no two days are alike. But what always remains is the team spirit. You’re there for each other, solve problems as they arise, and take pride in delivering quality—even when the pace is fast. And when you do, guests don’t just want to enjoy their stay—they want to come back.

How we work at Scandic

We’re at our best when we work together—across roles, hotels, and teams—and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that exceptional hospitality is created through collaboration, consistent quality, and small, well-executed moments, you’ll feel right at home with us.