Scandic Swania is located in the center of Trollhättan, right next to the Trollhätte Canal. The beautiful building the hotel is located in dates back to 1916 and many people in the city have a connection to the hotel. When there are events or happenings in Trollhättan, we at Scandic Swania are often and gladly a partner. We who work at the hotel are like one big family. We look after each other, help out where needed and see development as a natural part of our work. That's why we're as flexible as the business allows in trying out new roles. We are convinced that a good atmosphere between our employees and a strong service focus lead to world-class hotel experiences for our guests. We are now looking for a Night Receptionist for Scandic Swania. Regardless of why the guest comes to us, there are few things as appreciated as a friendly face that greets you. You act as a host together with the rest of the team at the hotel and create a world-class guest experience. With us, you get to take great responsibility for making the decisions required to make the guest happy and the teams develop and improve working methods and service as the world changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work! So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic! What does the role involve? As a receptionist, you are responsible for ensuring that our guests receive world-class service. At night, you have an extra important role to be responsible for the hotel's security. You are the spider in the web that makes sure the guest is always in focus. You are the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. Your responsibilities also include administrative work, security work and sales work. Working at reception means checking guests in and out, greeting them and giving them the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus. The hotel is open around the clock and this is a seasonal position for night work. Who are you? To fit the role, we believe that you have well-developed social skills and are able to handle many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests. You also have experience and knowledge of working with a computer as a tool. Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result. Information about the position The position is a part-time fixed-term contract. Summer employment. Applicants must be at least 20 years old. We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment we use a simple service test for selection. We look forward to welcoming you to Scandic! Ps. on our website you can read more about our culture, what the position entails and about our benefits! We go further when differences are embraced. With us, you will have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD