Receptionist at Scandic Strömmen & Scandic Norrköping Nord, part-time (75%)

Are you a service-oriented team player who loves interacting with people? Would you like to work in a varied role where no two days are alike? Then you might be the person we’re looking for!

We’re now looking for a receptionist who will work at both Scandic Strömmen and Scandic Norrköping Nord. This position offers an exciting and varied work environment where you’ll be part of two dedicated teams that work together to create world-class guest experiences.

No matter why a guest comes to us, few things are appreciated as much as a friendly face that says “welcome.” You’ll act as a host alongside your colleagues and help create memorable experiences for our guests every day.

With us, you’ll take on a great deal of personal responsibility and have the opportunity to influence both the guest experience and the way we work. We’re convinced that it’s when our employees are able to grow and contribute their expertise that we exceed our guests’ expectations. On top of that, we have a lot of fun together.

About the role

As a receptionist, you are the face of the hotel and are responsible for providing our guests with world-class service. You’ll work at the heart of our operations and play a central role in ensuring that every guest has a welcoming and seamless stay.

Your responsibilities will include, among other things:

• Checking guests in and out
• Managing reservations in Opera Cloud
• Guest service and providing information
• Selling the hotel’s products and services
• Administrative tasks
• Security duties
• Handling guest inquiries and resolving issues

You have an eye for detail, work proactively, and ensure that guests’ requests are met. With a smile and a solution-oriented attitude, you help create positive experiences every day.

Since our hotels are open 24 hours a day, it’s important that you’re comfortable working varying shifts, including mornings, afternoons, evenings, and weekends.

Who are you?

We’re looking for someone who is at least 20 years old and thrives in a role where service, responsibility, and teamwork are key.

To succeed in this role, we believe you:

• Have well-developed social skills
• Are flexible and can handle multiple tasks simultaneously
• Are attentive, humble, and solution-oriented
• Take responsibility for both your work tasks and the team’s results
• Have good computer skills
• Speak and write Swedish and English fluently

Experience in the hotel, service, or sales industries is a plus. Additional language skills are also an advantage.

About the Position

• Part-time
• The position is based at both Scandic Strömmen and Scandic Norrköping Nord
• Varying work hours according to schedule

We only accept applications through our website. We review applications on a rolling basis, and the position may be filled before the application deadline. So don’t wait to apply—please submit your application today.

We look forward to welcoming you to Scandic and to two fantastic hotels where, together, we create world-class experiences for our guests.

We look forward to receiving your application!

P.S. On our website, you can read more about our culture, what the role entails, and our benefits!

It all starts with you. Working at one of our hotels means being part of a team where thoughtfulness, collaboration, and small everyday moments make a difference. You help create the warm, home-like feeling that characterizes Scandic—by being present, right here and now, and making sure the details matter.

Some days fly by, others are more predictable—no two days are alike. But what always remains constant is the team spirit. You’ve got each other’s backs, solve problems as they arise, and take pride in delivering quality—even when the pace is fast. And when you do that, guests don’t just enjoy their stay—they want to come back.

This is how we work at Scandic

We’re at our best when we work together—across roles, hotels, and teams—and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that exceptional hospitality is created through collaboration, consistent quality, and small, well-executed moments, you’ll feel right at home with us.