Scandic Anglais is the hotel that is located in the middle of the city pulse at Stureplan!

Scandic Anglais is located right in the center of Stockholm, next to the vibrant Stureplan and the lush Humlegården. In the neighborhoods around the hotel are Stockholm's best shopping streets and the center of Stockholm's nightlife. With us, guests can enjoy the pulse of Stureplan in our popular Bar Anglais, where laptop work is interspersed with classic bar dishes and atmospheric afterworks. During the summer, our guests can also visit our rooftop bar overlooking the rooftops and the greenery of Humlegården.

What characterizes the work at Scandic Anglais is the family atmosphere and passion for good service. Together, we strive to continue to be a destination for both Stockholmers and travelers and to give our guests top-class service. So now we are looking for you who, together with us, want to give our guests service beyond the ordinary!

We are now looking for a Receptionist for Scandic Anglais.

No matter why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. You act as a host together with the rest of the team at the hotel and create a world-class guest experience.

With us, you get to take great responsibility for making the decisions required to make the guest happy and the teams develop and improve working methods and service as the world around us changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. In addition, we have fun at work!

So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic!

What does the role involve?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web that ensures that the guest is always in focus. You are the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. The area of responsibility also includes administrative work, security work and work with sales.

The work at the reception involves checking in and out the hotel's guests, greeting them and giving them the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24 hours a day and it is therefore important that you enjoy working in shifts (mornings, afternoons and weekends).

Who are you?

To fit the role, we believe that you have well-developed social skills and are capable of dealing with many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests.

You also have the habit and knowledge of working with a computer as a working tool.

Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is meritorious.

Most importantly, however, are your personal qualities and your attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

The position is a full-time, permanent position.

We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment, we use a simple test on service in the selection process.

We look forward to welcoming you to Scandic!

Please visit our website to learn more about our culture, what the position entails and our benefits!

It all starts with you. Working at one of our hotels means being part of a team where caring, collaboration and small everyday moments make a difference. You help create the warm, homely feeling that characterizes Scandic - by being present, here and now, and making the details count.

Some days pass quickly, others are more predictable - no two days are the same. But what always remains is the team spirit. You're there for each other, solving things as they happen and taking pride in delivering quality - even when the pace is fast. And when you do that, guests don't just want to enjoy their stay - they want to come back.

How we work at Scandic

We're at our best when we work together - across roles, hotels and teams - and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring and Be You.

If you believe that great hospitality is created through collaboration, consistent quality and small moments well done, you will feel at home with us.