Scandic Crown is located a stone's throw from Gothenburg Central Station and close to most things. The hotel is recently renovated and has a large capacity for meetings and events. Our guest satisfaction is always at a high level, which we believe is due to the strong service culture that prevails here - a service culture that is made possible by the fact that we also have satisfied employees. At Scandic Crown, we always look out for each other and help out when we can. We are convinced that a good atmosphere among our colleagues leads to outstanding hotel experiences for our guests. We also believe in the opportunity to develop for those who want to and therefore all employees are given the opportunity to influence their work situation as well as the hotel's development.

We are now looking for a Receptionist at Scandic Crown.

No matter why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. You act as a host together with the rest of the team at the hotel and create a world-class guest experience.

With us, you get to take great responsibility for making the decisions required to make the guest happy and the teams develop and improve working methods and service as the world around us changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. In addition, we have fun at work!

So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic!

What does the role involve?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web that ensures that the guest is always in focus. You are the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. The area of responsibility also includes administrative work, security work and work with sales.

The work at the reception involves checking in and out the hotel's guests, welcoming them and giving the guest the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24 hours a day and it is therefore important that you enjoy working in shifts (mornings, afternoons and weekends).

Who are you?

To fit the role, we believe that you have well-developed social skills and are capable of dealing with many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests.

You also have the habit and knowledge of working with a computer as a working tool.

Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

Most importantly, however, are your personal qualities and your attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

The position is a permanent part-time position, 80%.

We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the deadline, so please apply as soon as possible. In this recruitment, we use a simple test on service in the selection process.

We look forward to welcoming you to Scandic!

Please visit our website to learn more about our culture, what the position entails and our benefits!

We go further when differences are embraced. With us, you'll have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD