We are now looking for a Receptionist for Scandic Västerås. Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. You act as a host together with the rest of the team at the hotel and create a world-class guest experience. With us, you get to take great responsibility for making the decisions required to make the guest happy and the teams develop and improve working methods and service as the world changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work! So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic! What does the role involve? As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web that ensures that the guest is always in focus. You're the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. Your responsibilities also include administrative work, security work and sales work. Working at reception means checking guests in and out, greeting them and giving them the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus. The hotel is open 24 hours a day and it is therefore important that you enjoy working in shifts (mornings, afternoons and weekends). Who are you? To fit the role, we believe that you have well-developed interpersonal skills and are able to handle many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests. You also have experience and knowledge of working with a computer as a tool. Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result. Information about the position The position is a single day position on an as-needed basis. We are now looking for staff for the reception who can start their training in April, which then goes over to summer substitutes during the summer. Our hope is that after the summer you will also want to work extra during illness or high peaks. We are looking for staff who are at least 20 years old, preferably with experience from service, but a happy mood and Swedish and English in speech and writing are the most important. If you are a student, this may be a suitable extra job. We only accept applications via our website. All applications will be processed on an ongoing basis and the position may be filled before the deadline, so we ask you to apply as soon as possible. In this recruitment we use a simple service test for selection. We look forward to welcoming you to Scandic! Ps. on our website you can read more about our culture, what the position entails and about our benefits! We go further when differences are embraced. With us, you will have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD