Scandic Helsingborg Nord is located five kilometers outside of Helsingborg. Our guests can easily reach the city center, where they’ll find restaurants and entertainment. We have everything our guests need—a play area for the kids, a relaxation area with a sauna and pool, and a pool table in the restaurant for the adults.

We place great importance on providing a personal and welcoming experience—not only for our guests, of course, but also for one another. We focus on working together as a team and pitch in wherever needed. We believe that a positive atmosphere filled with joy and laughter among our team members leads to world-class hotel experiences for our guests that they will remember.

We are now looking for a Housekeeping Shift Leader for the Scandic Helsingborg Nord hotel.

No matter why a guest comes to us, few things are as appreciated as a friendly face that welcomes them. As a Shift Leader, you’ll act as a host alongside the rest of the hotel team and create a world-class guest experience.

During your time with us, your responsibilities may vary as you and the business evolve. With us, you’ll have significant autonomy to make the decisions needed to ensure guest satisfaction, and the teams will develop and improve their work methods and service as the world around us changes. We’re convinced that it’s when you’re able to grow and contribute all your skills and experience that we exceed our guests’ expectations. And as a bonus, we have fun at work!

So bring your experience, your dedication, and your way of thinking to us—and help build a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role of Shift Leader Housekeeping entail?

Together with your colleagues, you’re responsible for the important task of ensuring the hotel maintains a high standard of cleanliness and order, and for making sure our guests experience that “wow” feeling when they step into the hotel and their room. Your main responsibilities include cleaning hotel rooms, hallways, kitchenettes, and common areas throughout the hotel. You’ll handle laundry and restock supplies. Of course, you’ll also support the hotel team with other tasks as needed.

In the role of Shift Leader, you’re responsible for ensuring a welcoming experience throughout the hotel for both guests and employees. In addition to being part of the day-to-day operations, you’ll have an overall view of the team’s workflow. Together with the team, you’ll ensure that tasks are prioritized so that operations run smoothly and guests are satisfied. You’ll lead and assign work and manage staffing during your shift.

When needed, you’ll have the opportunity to train new employees at the hotel, and you’ll also assist the Housekeeping Manager with certain administrative tasks.

Who are you?

To be a good fit for this role, we believe you have at least two years of professional experience, as well as experience in guest relations and customer service. You have both the ability and the desire to practice hands-on leadership. You are confident in your leadership skills and can express yourself well in Swedish.

To thrive in this role, you also need to be meticulous and have an eye for detail. It’s important that you’re physically fit, flexible, and a good team player, as all employees are collectively responsible for the guest experience. You spread positive energy and are a considerate colleague.

Most important, however, are your personal qualities and your attitude. To be a good fit for this role, you need to be a strong team player who takes great responsibility for your tasks and the overall results. It’s also important that you can provide excellent hospitality to the hotel’s guests.

We’re looking for a dedicated and service-oriented Shift Leader who understands the importance of good teamwork and who actively contributes to creating a strong sense of team spirit. Are you someone who enjoys teamwork, takes initiative, and gets things done? Then this might be the role for you!

We’re looking for someone who thrives on juggling multiple tasks and is passionate about creating a welcoming experience for our guests. You’re communicative, sociable, and fluent in Swedish and English. Additional language skills are a plus.

But above all, it’s about who you are and how you work. We believe you are a responsive, down-to-earth, and reliable team player who cares about the quality of your work and about the team achieving great results together.

Job Details:

You will work varying shifts, including evenings and weekends.

You will report to the Housekeeping Manager.

As the Shift Leader with primary responsibility for Housekeeping, your main duties will include:

• Managing weekly and daily adjustments to work schedules.
• Assign tasks within the team and ensure that daily operations run smoothly.
• Welcome new employees and introduce and train them in our work methods and procedures.
• Assist with ordering supplies and ensure that deliveries are checked upon arrival.
• Support the Housekeeping Manager and staff in their daily work, as well as help answer questions and provide guidance