Scandic Plaza Borås is located in the heart of the city, close to everything. The hotel features modern decor, including a fantastic relaxation area at the very top of the Plaza Tower. We want to be the obvious choice when visiting Borås. We achieve this through a strong service culture and a top-class hotel, but the most important part is the people who do the incredible work to make it happen—our employees! We look out for one another and provide support where needed, even across department lines. We’re confident that a positive atmosphere among our employees leads to fantastic hotel experiences for our guests.

We’re now looking for a skilled employee for the restaurant and front desk at Scandic Plaza, Borås.

We’re looking for a dedicated and service-oriented team member who wants to work in both the restaurant and the front desk. With us, you’ll take on a lot of responsibility, help shape the guest experience, and contribute to a culture where we truly care—about each other, our guests, and our planet.

In this role, you’ll work in both the restaurant and the front desk, giving you a varied and rewarding workday where you’ll play a vital role in the hotel’s overall operations. You’ll serve as a central hub, collaborating closely with all hotel departments to create the best possible experience for our guests. You’ll interact with guests throughout much of their stay—from initial contact via phone and email to check-in, restaurant visits, and check-out. The role combines restaurant work, guest service, and administrative tasks, where you’ll help ensure every day that our guests feel welcome, valued, and well taken care of. This is a role for someone who thrives in a fast-paced environment, enjoys varied tasks, and is motivated by working with colleagues to create memorable guest experiences. No matter why a guest comes to us, few things are as appreciated as a friendly face that welcomes them. With us, you’ll help create world-class guest experiences—from the first point of contact to checkout.

What does the role entail?

In this position, you’ll work both at the front desk and in the restaurant, giving you a varied and rewarding workday where you’ll play a vital role in the hotel’s overall operations. You’ll serve as a central hub, collaborating closely with all hotel departments to create the best possible experience for our guests.

You’ll interact with guests throughout much of their stay—from initial contact via phone and email to check-in, restaurant visits, and check-out. The role combines guest services, administration, and restaurant work, where you help ensure every day that our guests feel welcome, seen, and well taken care of.

Depending on the needs of the business, your focus may vary between the front desk, the restaurant, banquets, and larger events. It is precisely this variety that makes the position both rewarding and exciting. Regardless of your work area, your primary focus will be on providing warm, personalized, and professional hospitality and ensuring that every guest has the best possible experience during their stay with us.

Who are you?

We’re looking for someone who loves meeting people and thrives in a fast-paced environment. You have a warm and natural way of interacting with guests, are solution-oriented, and always put the guest’s best interests first. You see opportunities where others see problems and are driven to find solutions that exceed guests’ expectations.

To succeed in this role, we believe you:

• Have experience in food service and bar work
• Have a good command of Swedish and English, both spoken and written
• Are computer-literate and have experience working with a cash register
• Thrive on varied tasks and a sometimes fast-paced work environment
• Are responsible, flexible, and down-to-earth
• Are a team player who enjoys collaborating with colleagues across departments
• Are passionate about creating a warm and personalized guest experience

Why You Should Choose Scandic Plaza Borås

We highly value collaboration and are a team that cares for and supports one another in our daily work. Here, we help each other across departmental boundaries and work together to create the best experiences for our guests. We believe that job satisfaction, commitment, and consideration are the keys to success—both for our guests and our employees. With us, you’ll have a varied and rewarding role at the heart of the hotel, where you and your colleagues will help create memorable experiences for our guests every day.

Job Information

This is a permanent, 80% position involving work in both the front desk and the restaurant. Work hours vary and include day, evening, and weekend shifts. We require a probationary period.

We look forward to receiving your application to Scandic Plaza Borås!

It all starts with you. Working at one of our hotels means being part of a team where thoughtfulness, collaboration, and small everyday moments make a difference. You help create the warm, home-like atmosphere that characterizes Scandic—by being present, right here and now, and making sure the details matter.

Some days fly by, others are more predictable—no two days are alike. But what always remains constant is the team spirit. You’re there for one another, solve problems as they arise, and take pride in delivering quality—even when the pace is fast. And when you do that, guests don’t just enjoy their stay—they want to come back.

This is how we work at Scandic

We’re at our best when we work together—across roles, hotels, and teams—and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that exceptional hospitality is created through collaboration, consistent quality, and small, well-executed moments, you’ll feel right at home with us.