We are looking for a Front Office & Meeting Manager for Scandic Norrköping Nord.

At Scandic, everyone works together to create a world-class guest experience throughout the guest’s stay. As Front Office & Meeting & Event Manager, you’ll be the one who motivates, drives, develops, and engages the team to take significant personal responsibility for continuously improving our work processes and service as the world around us changes. We’re convinced that it’s when you’re able to grow and contribute all your expertise that we can exceed our guests’ expectations—while having a lot of fun at work.

What does the role entail?

In this role, you’ll be responsible for the Front Office, where you’ll have overall responsibility for ensuring our guests receive world-class service from check-in to check-out, as well as for Meeting & Event Coordination, where you’ll ensure our meeting guests have a first-class experience throughout their visit. Together with your team, you’ll ensure that the guest is always the focus and that every meeting is characterized by quality, service, and thoughtfulness.

You’ll lead and develop the business and your team based on the company’s strategy, goals, and local conditions. With your passion for service, you inspire and motivate your team and create the right conditions for you to work together to deliver exceptional guest experiences.

As Front Office & Meeting & Event Manager, you are also an integral part of daily operations and are responsible for planning and staffing based on the business’s needs. You’ll be part of the hotel’s management team, which means that, together with your colleagues, you’ll have overall responsibility for the hotel’s development, performance, and guest experience.

Who are you?

You have a positive attitude toward change and the ability to lead others through it. You are flexible, solution-oriented, and skilled at building strong relationships. As a leader, you consider it a given to be present in the operations at various times and on different days, while maintaining a holistic perspective in everything you do.

You value collaboration, provide regular feedback, and have a communicative leadership style. You plan your time well and work purposefully toward both short-term and long-term goals.

As a manager with us, you live by our leadership compass, where Inspire, Collaborate, Build Trust, and Empower are a natural part of your leadership. You embody our values every day and serve as a role model for your team members.

We’re looking for someone with prior experience leading others in a similar role, as well as relevant education and experience in the service industry. You have strong administrative skills, experience with financial planning and follow-up, and are accustomed to working with various IT systems. You also have a good command of Swedish and English, both spoken and written.

Job details:

This is a full-time, permanent position.

We only accept applications through our website. All applications will be reviewed on an ongoing basis, and the position may be filled before the application deadline; therefore, we ask that you apply as soon as possible. In this recruitment process, we use personality tests as part of the selection process.

Bring your experience, your dedication, and your way of thinking to us—and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

It all starts with you. Working at one of our hotels means being part of a team where thoughtfulness, collaboration, and small everyday moments make a difference. You help create the warm, home-like feeling that characterizes Scandic—by being present, right here and now, and making sure the details matter.

Some days fly by, others are more predictable—no two days are alike. But what always remains constant is the team spirit. You’re there for one another, solve problems as they arise, and take pride in delivering quality—even when the pace is fast. And when you do that, guests don’t just enjoy their stay—they want to come back.

This is how we work at Scandic

We’re at our best when we work together—across roles, hotels, and teams—and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that exceptional hospitality is created through collaboration, consistent quality, and small, well-executed moments, you’ll feel right at home with us.