We are looking for a Head Waiter for Scandic Luleå, full time Type of Employment Full-time
Job position Waiter/Waitress
Work model On location
Application due date 17 September 2025
Are you the one? Scandic Luleå is a nice and welcoming hotel only ten meters from the Arctic Circle with a short drive to Luleå city center and lovely hiking areas. Here our guests can enjoy Norrbotten delicacies in the restaurant and see the northern lights dancing across the sky.
Our guests are the most important thing to us and delivering service to them at a very high level is our main focus. We do this by having a strong service culture and a top-class hotel, but the most important part is those who will do the incredible work for us to get there - our employees!
We are looking for a Head Waiter for Scandic Luleå.
At Scandic, everyone works together to create a world-class guest experience throughout the guest's stay. As Head Waiter, you are the one who motivates, drives, develops and engages everyone in the team to take great personal responsibility for improving working methods and service as the world around us changes. We are convinced that it is when you can develop and contribute with all your skills, that we exceed the guest's expectations and we also have a lot of fun at work!
What does the role involve?
In this role as Head Waiter you are responsible for
- Restaurant and bar operations. The service is mainly located in the evening on weekdays and weekends when the bar and restaurant are in operation. Some administration is involved.
- Our Restaurant where you have the overall responsibility for giving our guests a fantastic food and drink experience. This means that you, together with your team, ensure a high level of service and an offer that meets the guest's needs
You lead and develop the business and employees based on the company's strategy, goals and local conditions. You have a passion for service and through your leadership you inspire and motivate your employees and create the conditions for you to create outstanding guest experiences together. As a head waiter, you are also part of the daily operations and you are responsible for planning and staffing based on the needs of the business.
Who are you?
You are positive about change and have the ability to lead others through it, you are flexible and have the ability to see solutions and build relationships. You are a leader who takes being present at different times and days for granted and takes a holistic approach to everything you do. You recognize the benefits of collaboration, give regular feedback and are communicative in your leadership style. You plan your time and work purposefully towards short- and long-term goals. As a head waiter with us, you live by our leadership compass with Inspire, Collaborate, Build trust and Empower as a natural part of your leadership. You live our values and act as a role model in your role.
You have previous experience in leading others in a similar role and relevant education and experience in the service industry. You have good administrative skills, experience of financial planning and follow-up, and good experience of working in various systems. You also need to have a good knowledge of Swedish and English, both spoken and written.
Information about the position:
The position is a permanent position.
The position is full-time and involves working with the team in the evenings and weekends.
You will report to the Food & Beverage Manager and we apply a probationary period of 6 months.
Start date as soon as possible.
We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment, we use personality tests as part of the selection process.
Bring your experience, commitment and way of thinking to us - and contribute to a culture where we genuinely care: about each other, our guests and our planet. Welcome to Scandic!
- Upper secondary education in hotel and restaurant with a focus on kitchen and restaurant or comparable long-term practical experience.
- Experience of equivalent tasks in the hotel and restaurant industry
Personal qualities
- Responsive and solution-oriented
- Reliable and responsible
- Good ability to handle many different things at the same time
- Good ability to cooperate with others
- Good knowledge of Swedish and English in speech and writing
We go further when differences are embraced. With us, you get the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a basis. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic.
Do you share our values?
BE A PRO BE YOU BE CARING BE BOLD