Are you looking for a job that offers valuable experience, friendly coworkers, and the opportunity to grow at one of the country’s largest savings banks? We at SpareBank 1 Østlandet are now looking for several dedicated customer service representatives for part-time positions at our customer service center in Gjøvik.

With us, you’ll be part of a young and inclusive work environment, where you’ll help customers over the phone and via chat with questions related to the bank’s products and digital services. Every day is different, and you’ll have the opportunity to develop your communication skills, problem-solving abilities, and financial expertise.

In recent years, we’ve built a strong professional team in Gjøvik, and now we’re looking to add more talented colleagues to our team. We’re looking for someone who is curious, forward-thinking, and enjoys thinking outside the box. You’re motivated by helping to further develop a growing environment, and you thrive in a setting where development, improvement, and new solutions are central. If you can spread energy, joy, and enthusiasm among both customers and colleagues, you’ll be a great fit for us.

Job Responsibilities

• Provide customer service, guidance, advice, and sales via phone, chat, and email.
• Guide customers in using the bank’s digital solutions.
• Answer questions about everyday banking, cards, and payment services.
• Contribute to positive customer experiences through personalized and efficient service.
• Collaborate with colleagues to find the best solutions for customers.

Qualifications

• Students at the bachelor’s or master’s level.
• Experience in sales, customer service, or other customer-facing roles.
• Strong skills in guidance, service, and customer interaction.
• Relevant sales experience and documented sales results are emphasized.
• Proficient in technological solutions and self-service tools.

Personal Qualities

• Service-oriented and positive.
• Enjoys customer contact and is motivated by helping others.
• Is curious, eager to learn, and takes initiative.
• Works in an organized manner and takes responsibility for their own tasks.
• Contributes to a positive work environment and builds good relationships with colleagues.

This position is particularly well-suited for students or anyone seeking relevant work experience alongside their studies or other activities. You do not need a background in banking to succeed with us. We are primarily looking for people who enjoy helping others, communicate well, and want to grow through interactions with customers and colleagues.

We offer

• Valuable work experience at one of Norway’s largest savings banks.
• Thorough training and close guidance.
• An inclusive, social, and engaging work environment.
• Modern offices in central Gjøvik.
• Excellent development opportunities and the potential for a long-term career at the bank.

For positions requiring authorization and approval of suitability, a police clearance certificate must be submitted.
We conduct background checks on applicants to verify the information provided in their resumes and other documentation. The background check is conducted by Semac, with the applicant’s consent.

Applications are reviewed on an ongoing basis.