Are you motivated by simplifying and streamlining business processes, contributing to good customer experience and making everyday life more efficient for our employees?

We at SpareBank 1 Østlandet are now strengthening our development environment within Robot Process Automation (RPA), through the establishment of a new RPA team at Gjøvik.

As a process mapper, you will drive the work of mapping and documenting prioritized processes, as a basis for the development of new automated processes together with our RPA developers. We are looking for you who have experience from banking and/or experience with process mapping in larger organizations. You are passionate about making everyday life easier for customers and employees and work well in interdisciplinary teams.

The position is part of the bank's RPA team, belonging to the Robotization and Continuous Improvement department.

We are now a department with 15 employees divided into 3 teams focusing on Robotic Process Automation (RPA), Artificial Intelligence and Continuous Improvement/Lean. Together we develop and manage a large number of automated processes in close collaboration with various divisions and departments. We are part of the Technology and Development division, a strong professional environment with good opportunities for personal development.

Tasks

• Lead the work of mapping and documenting prioritized customer and work processes.
• Lead and coordinate the work of risk assessment, testing and quality assurance of automated processes.
• Establish necessary process documentation for use in the development of automated RPA processes.
• Interact closely with Developer Digital Assistant in the design and development of new automated RPA processes.
• Be a driving force in identifying possible customer and work processes that can be automated.

Qualifications

• Higher education with relevant subject composition, minimum bachelor.
• Good knowledge of processes and business systems in banking.
• Good digital understanding and interest.
• Very good spoken/written Norwegian.
• Desirable with knowledge of Lean/process improvement.
• Desirable with knowledge of RPA technology.

Personal qualities

• Good at relationships and collaborative.
• Inspiring, proactive and independent.
• Analytical, structured and result-oriented.
• Committed and solution-oriented.

We offer

• A strong and inspiring professional environment.
• Good training.
• Interesting and challenging work tasks.
• Good opportunities for professional and personal development.
• We take good care of our employees and have the opportunity for varied working hours, hybrid office solution and extra days off. We also have a favorable savings scheme that gives employees ownership shares in the Group.