We are looking for a new case officer for the Management Unit! As a case manager, you will be part of an interdisciplinary team with committed employees. The position involves daytime work with a 37.5-hour working week.

The Administration Unit is responsible for allocating health and care services to Stange municipality's residents. The department is responsible for mapping needs, making decisions and ensuring equal service provision for residents in need of services. The management unit is also responsible for providing information and guidance to residents who contact it.

The management unit is organized in the staff of the municipal head of health and coping, and the coordinating unit is part of the department. The management unit currently consists of 14.4 full-time equivalents divided between case officers, technical coordinators, administrative staff and a manager.

Tasks

As a caseworker, you will map, process and guide citizens who are in need of, or have applied for, health and coping services.

You work both in teams and independently and make decisions on the municipality's services. Complaints handling is also included in the case processing. You must use your professional expertise and work closely with the municipality's residents, colleagues in your own business and other partners inside and outside the municipality. As a caseworker, you'll be on the move a lot and your working day will include home visits, meetings with residents and their relatives, collaboration meetings and, as part of a team, you'll be responsible for electronic message exchange with hospitals. The days are varied and full of professional and exciting challenges.

Qualifications

• Norwegian authorization as a nurse
• Additional education in health law is an advantage
• Good knowledge of health and care legislation
• Good verbal and written presentation skills
• Desirable with experience from municipal health and care services
• Desirable with experience in mapping residents' resources, needs and situation
• Mastery of ICT tools, preferably experience with the professional system Gerica
• Driver's license class B

Personal qualities

• You have the ability to both work independently and be a good team player
• You are confident and robust, so that you can handle a complex and demanding workday
• You have good communication skills, both written and oral
• You are structured, decisive and have good collaboration skills
• You are flexible and adaptable
• You are a positive contributor to a good working environment
• Personal suitability is emphasized
  

We offer

• Exciting and meaningful work tasks with combined patient-oriented and administrative work
• An inclusive working environment with committed and highly qualified employees
• Systematic ethical reflection
• Company car scheme
• Flexible working hours
• Salary according to current legislation and agreements
• . and agreements
• Pension agreement in KLP

Contact information

Anne Skymoen, Business Manager, Management Unit, 48029181, anne.skymoen@stange.kommune.no

Place of work

Storgata 45
2335 Stange

Key information:

Employer: Stange Municipality

Reference no: 5110589520
Position percentage: 100%
Permanent
Application deadline: 26.04.2026