Service Delivery Manager
At SSC, Swedish Space Corporation, we enable our customers to make better use of Space. One of the core services is to provide communication for the Space to Ground Segment, for spacecraft around the Earth and beyond. These services are performed from a global network of SSC stations and partner stations, enabling our customers to rely on us and our services as an integral part in their systems. The area of satellite communication is growing with a high level of inclusion of new technology from other domains, as well as a high level of innovation.
SSC’s division Connect operates a global network of ground stations which are used to track and communicate with an expanding range of Scientific, Earth Observation, Navigation and Telecoms satellites. This network (some 100 antennas) has engineering and manned network operations centers in Sweden (Kiruna – Esrange), Horsham (Pennsylvania), and Santiago (Chile). Service Delivery is responsible for the Commissioning of services, the service performance assurance and lifecycle management of contracts and for Special operations (LEOPS).
In the role as a Service Delivery Manager, you will support lifecycle management of contracts through regular monitoring and feedback. Additionally, you will be:
Main Tasks: Responsible for customer support as well as tracking service performance, example of tasks include:
Meriting tool experience:
Who You Are:
WE OFFER YOU
This is permanent position, located in Horsham, Pennsylvania.
If this sounds interesting do not hesitate to apply already today!
Interviews are held continuously.
WE HELP EARTH BENEFIT FROM SPACE
SSC is a leading global provider of advanced space services with more than fifty years of experience. Since our start pioneering scientific rocket launches in northern Sweden, we have grown into a renowned, full-service supplier of state-of-the-art space engineering, satellite and launch services to commercial and institutional customers worldwide.
Space industry is undergoing a rapid change and you can be a part of it. The pace of change in our industry has never been higher than today and the assignments we undertake are of all kinds.
To meet these exciting challenges we work together and contribute with our various skills – no matter where in the world we are and what role we have.
SSC offers employees an exciting future with the opportunity to meet challenging and exciting tasks at the forefront of space industry.