By the people of Umeå, for the people of Umeå. With us at Umeå Energi, you contribute every day to ensuring that a growing Umeå is connected, sustainable and competitive - now and in the future.

Do you want to lead the delivery of critical communication services in Umeå?

We are facing an exciting development journey where the broadband business will evolve into a businesslike, robust and future-proof infrastructure business to ensure the city's digitization and the best interests of the residents.

As Head of Communication & Services, you report to the Business Manager Broadband and will have overall responsibility for the development and operational management of our active broadband network and the LoRaWAN platform. You step into a central role where you are part of the management team and lead a unit that actively contributes to both strategic and operational development of the broadband business.

Your role and responsibilities

In the role of Head of Communication & Services, you have the ultimate responsibility for our active broadband network, service platforms and the operational delivery to operators and customers. The role involves clear delivery responsibility and ensuring that the service platforms meet market requirements for quality, availability and competitiveness. You will have full staff responsibility for the unit's employees as well as budget, revenue and profit responsibility. Your main responsibilities include:

• Leadership and Development: Leading, coaching and developing employees to build a strong, healthy team that delivers high quality and availability

• Operations and Planning: Ensuring high availability, quality of delivery and efficient operations through clear KPI monitoring and continuous improvement, as well as being responsible for technical lifecycle management and development of active components and service platforms.

• Business acumen and sustainability: Drive the business in a business-like manner with customer satisfaction and sustainability as key elements. You are responsible for ensuring that the area contributes to the profitability of the broadband business through cost-effective operation and development of competitive services.

• Projects and security: Initiate and lead major development projects and develop routines for risk analysis, incident management and compliance

• Collaborate: Lead the collaboration with other units within the broadband business and other departments within Umeå Energi, as well as external partners and other network owners in the industry

As a leader, you take responsibility by giving clear direction, showing courage in decisions and being close to your employees in everyday life. We are looking for a business leader with the ability to structure and prioritize in a complex technical environment.

To succeed in the role, you need:

• Academic degree in engineering or business, or many years of experience with equivalent skills

• Domain knowledge from the telecom or IT industry

• Experience in developing business with profit and loss responsibility

• Many years of experience in personnel responsibility and change management

• Strong communication skills and habit of collaborating across functions

• B- driving license

Why Umeå Energi is the right place to work

We offer a meaningful workplace where you make a difference - both for the people of Umeå and for the region's digital future. This is the role for you who want to combine a secure and clear leadership with a strong commitment to community development. You will have a key position where you have a mandate to influence and improve the business in line with the business and the group's goals. We offer an inclusive culture that values participation, responsibility and results and where you are given the opportunity to grow together with your colleagues. Here you get to be a courageous and present leader who creates trust and drives the business forward in a sustainable direction.

Read more about what it is like to work with us at jobb.umeaenergi.se

Apply by March 22

Do you have questions? Contact the recruiting manager, Henrik Nilsson Business Manager Broadband; tel 070-6898960

As a socially important business, it is important for us to have a safe working environment for our employees and that our assets and information are protected. As part of our systematic security work, we therefore carry out a background check on the final candidate for this position. Some of our roles require security clearance, if this is relevant for the position you have applied for, you will receive more information about it at a later stage.

We look forward to hearing from you! Welcome to us!

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