By the people of Umeå, for the people of Umeå. With us at Umeå Energi, you contribute every day to ensuring that a growing Umeå is connected, sustainable and competitive - now and in the future.

Do you want to be part of enabling Umeå's digitization? Umeå is growing rapidly and the need for stable digital infrastructure is increasing. We are now developing our broadband operations to ensure a robust and future-proof network environment for residents, businesses and community functions.

As a Network Technician within Communication & Services, you will be an important part of the team responsible for the operation, maintenance and development of our active broadband network. You work closely with other colleagues to ensure a stable and efficient network environment with high availability and quality for our customers.

Your role in our team In the role of Network Technician, you work operationally with the operation and support of the city network and IoT services. The role is an important part of ensuring the operation of an open city network where several service providers deliver services to Umeå residents and companies. You contribute to the stability, performance and quality of the network and participate in the development of working methods and technical solutions. Your main responsibilities include:

• Operation and monitoring Monitor the network and handle alarms, incidents and service cases according to established procedures.

• Troubleshooting and remediation Troubleshoot and resolve network faults at Layer 2/3 level in collaboration with colleagues and suppliers

• Delivery and configuration Perform service delivery, configuration, upgrades and installations of network infrastructure

• Documentation and quality Ensure that network maps, documentation and system registers are kept up to date

• Collaboration and customer issues Manage operational customer issues in collaboration with delivery managers and customer service

• Improvement work Contribute to the development of processes, standards and working methods for an efficient and qualitative operating environment

We are looking for you who have a strong interest in technology and thrive in an operational role where problem solving and collaboration are a natural part of everyday life. You work in a structured and thorough manner and take great responsibility in your work.

To succeed in the role, you need:

• Post-secondary education in network engineering, IT, telecom or equivalent work experience

• Some years of experience working in a city network, IT, telecom or operator environment

• Experience in operation, support and troubleshooting of networks and active network equipment

• Good understanding of network engineering and basic knowledge of routing and network segmentation

• Experience with network monitoring systems, case management and technical documentation

• Ability to read and interpret network maps, topologies and configuration files

• B driving license

With us you get more than a job As an employee you are an important part of the whole. Together we create a workplace where we thrive, feel safe and have the opportunity to develop.

• A workplace where we care about each other and about the people of Umeå

• The opportunity to develop and make a difference - for real

• Benefits that make everyday life a little easier

You will be part of a committed team with high competence and great cooperation between functions. Here you will have the opportunity to develop together with colleagues, work with modern network infrastructure and contribute to creating a robust and future-proof city network. Read more about what it is like to work with us at jobb.umeaenergi.se

Apply no later than March 29

Do you have questions? Contact recruiting manager Johan Arctaedius tel; 070-305 27 26.

As a socially important business, it is important for us to have a safe working environment for our employees and that our assets and information are protected. As part of our systematic security work, we therefore carry out a background check on the final candidate for this position. Some of our roles require security clearance, if this is relevant for the position you have applied for, you will receive more information about it at a later stage.

We look forward to hearing from you! Welcome to us!

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