Planning officer Elnät - holiday substitute
Umeå, Sverige
Type of Employment Full-time
Job position Planning Clerk
Work model On location
Are you the one?
Everything we do, we do for Umeå Our energy and communication solutions play a major role in our customers' everyday lives. Every day. With us, you work with socially important services, where you are part of the development of a sustainable region. We offer you a varied professional role, where you get good opportunities to develop and grow with us. While you can maintain the balance between work and leisure. Of course, a range of benefits are included, with a focus on making you feel good. We are now looking for a planning manager. The service is placed within the Elnät customer group. The team consists of connection engineers, customer managers and planning officers. Your role: As a planning officer, you handle inquiries and orders from our customers regarding new connections to the electricity grid. You have contact with customers, installers and colleagues via phone, email or meetings. In the role, you will help answer general questions together with the team that works with new connections. Your role includes: - Enter connection matters into system. - Track the status of active connection cases. - Act as technical support. In everyday life, you work a lot in our systems Digpro, CAB and WMS. You post cases and distribute them to our connection engineers for further handling. To help you, you have the NIS map system, IFS and the Office package. We work closely together in the group and have many collaborations within the company. Part of the work consists of detective work where you have to search the archive for correct documentation. To succeed in the role you have: - High school diploma. - Good systems knowledge. - Experience of customer contact. - Good knowledge of Swedish and English. Meritorious: - University education with a focus on, for example, electricity or energy technology - Experience in the electricity network industry, case management systems and network information systems. - Experience with archiving and diary keeping. Personal characteristics: We are looking for someone who is service-oriented and wants to exceed our customers' expectations. You have a non-prestige way of working and thrive as a problem solver. In everyday life, you are happy to contribute concrete and practical ideas. It is a position with great variety that requires you to work in a structured and orderly manner. With good communication and a sense of service, you meet colleagues, customers, installers and contractors. As a person, you like to work together in a team that strives towards the same goal and you like to take your own initiative. We will place great emphasis on personal qualities, as well as the ways in which you can complement our existing team. Welcome with your application no later than 03/03/2024 For more information, please contact recruiting manager Anders Björklund, 070-633 27 67. Union representatives can be reached via our switchboard, 090-16 00 00. The temporary position refers to the period May - August, date according to agreement. As a socially important business, it is important for us to have a safe working environment for our employees and that our assets and information are protected. As part of our systematic security work, we therefore carry out a background check on the final candidate for this position. Some of our roles require a security clearance, if this is relevant for the position you have applied for, you will receive more information about it at a later stage. We avoid calls from sellers of recruitment and advertising solutions. We have made our choice of channels. At jobb.umeaenergi.se you can read more about our driving forces and challenges, as well as take part in the everyday life of some of our employees.
Why you should work with us!

Umeå Energi is a regional energy company that develops and provides sustainable solutions for energy and communication services. Focusing on regional development in close co-operation with customers and partners within the public and private sector, such as building smart and sustainable residential areas and production plants, we contribute to a comfortable living for customers as well as a secured sustainable future for the region. Participating in innovative programmes, like Viable Cities and Ruggedised, where science, business and society join forces we help building the connected society and battle climate change.

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Expired
About the employer
Umeå Energi is a regional energy company that develops and provides sustainable solutions for energy and communication services. Focusing on regional development in close co-operation with customers and partners within the public and private sector, such as building smart and sustainable residential areas and production plants, we contribute to a comfortable living for customers as well as a secured sustainable future for the region. Participating in innovative programmes, like Viable Cities and Ruggedised, where science, business and society join forces we help building the connected society and battle climate change.
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