Do you want to make a difference? The Social Services Reception Unit is now looking for a qualified, committed and service-oriented administrator who wants to contribute to a safe and accessible society. With us, you get a varied working day where you meet people, solve problems and provide support to both citizens and colleagues. About us The Reception Unit is tasked with being the Social Services' first contact with citizens. We are responsible for telephone answering, reception, archives and mail handling and offer a fast, professional and empathetic service. Our workplace is characterized by cooperation, flexibility and a high level of commitment. We work closely with organizations within the Support and Care Administration and are an important part of creating early intervention and good administration. About the role The role involves a broad administrative responsibility with a focus on telephone reception, reception, archive and mail management and administrative support for social secretaries. As an administrator, you are the face of the business and meet citizens daily via reception and telephone, where you provide guidance, information and support. The assignment is varied and includes both simpler administrative tasks and more complex cases that are part of the administration's responsibilities within the administration Support and Care. About you We are looking for someone who enjoys meeting people and has a humanistic view of people. You are thorough and responsible and like to take the initiative. You need to have an understanding of how to handle sensitive information and confidentiality, and be aware that you will be working in a dynamic work environment where reprioritization and stressful moments occur. You are a good team player and have good communication skills. We attach great importance to your personal suitability. Requirements: Successful completion of secondary education A few years of experience in customer service, reception or administration in a public authority Fluency in spoken and written Swedish and good knowledge of English Meritorious: Post-secondary education, e.g. social worker or in administration Additional languages beyond Swedish and English Knowledge of practical management of working time legislation linked to payroll administration Experience with the business systems Treserva and Personec. We would like you to attach your CV and cover letter. Please note that recruitment tests may be required. Welcome with your application! About Umeå municipality Umeå municipality is the region's largest employer with over 13,000 important employees. Our organization is divided into nine departments and together we work to make Umeå grow with care. Our values are based on citizen focus, transparency, trust and continuous improvement. Together with us, you get to work in socially important assignments where you contribute to Umeå continuing to be safe, secure and fun. Umeå is northern Sweden's largest city with a rich range of experiences and opportunities. We are a city of associations and culture that offers a richer Umeå life even outside work. Here you can find out what it is like to live in Umeå: https://www.umea.se/flytta We will become more and therefore we are looking for you? Do you also want more? We offer fair conditions, https://www.umea.se/jobbochforetagande/jobbochpraktik/kommunensomarbetsgivare/varaformaner.4.1b4d24fb1752122eb843bf.html and good development opportunities for lifelong learning, as well as jobs that are important to all those who live and work here. We look forward to hearing from you.