Elderly Care in the Municipality of Umeå aims to be a resource that, through proximity and collaboration, empowers and strengthens people’s ability to live a safe, independent, and dignified life. Your municipal home care service is the Municipality of Umeå’s own provider of home care services.

Would you like to help shape the future of home care and create the conditions for safe, high-quality, and sustainable elder care?

We are expanding our team with another Assistant Operations Manager who, together with us, wants to shape the future of home care. We look forward to receiving your application!

Your Responsibilities

As an Assistant Operations Manager, you will share responsibility—along with the Operations Manager and your immediate colleague—for operations, finances, quality, and the work environment. You will lead and develop the operations based on the Elderly Care Administration’s goals, strategic direction, and future needs.

Your municipal home care service consists of development managers, administrative support staff, and approximately 18 unit managers who lead the service’s 14 home care units throughout the municipality. The municipal home care service’s night and emergency response team is also part of the operation. The assignment covers all home care services provided at night, including emergency calls and nighttime interventions for both municipal and external service providers.

You will have personnel responsibility for approximately 10 employees and will work in close collaboration with, among others, social services case managers, the health and medical care services, the digitalization unit, and external home care providers.

In this role, you are responsible for developing and monitoring operations to ensure that resources are used efficiently, quality is maintained, and established goals are achieved. You are a member of the operations manager’s leadership team and serve as acting operations manager in her absence.

Together with colleagues and staff, you will be responsible for strategically developing operations based on the city council’s goals, the Elderly Care Committee’s mission plan, and the administration’s strategic direction and goals, and for actively contributing to the achievement of these goals.

About You

We are looking for someone who has:

• relevant college education.
• experience in management roles with responsibility for staff, workplace safety, finances, and operations.
• experience in social services, health care, or other related fields.
• strong communication skills in Swedish, both spoken and written.

It is advantageous if you have:

• experience leading other managers or in a similar role.
• experience leading development, change, and quality initiatives.
• knowledge of the Social Services Act and other relevant legislation.

To succeed in this role, you are a confident leader with the ability to see the big picture and translate long-term goals into concrete operational development. You build trust through responsiveness, clarity, and sound judgment. You build strong relationships and collaborate successfully with politicians, managers, employees, and external stakeholders.

As a leader, you have a holistic perspective and recognize the value of collaboration across organizational boundaries. You lead through your managers and create the conditions for collaborative solutions that strengthen quality, the work environment, and financial performance. You work in a structured and methodical manner, while being driven by development and having the ability to lead the organization through change.

We look forward to receiving your application!

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About Umeå Municipality

Umeå Municipality is the region’s largest employer, with over 13,000 essential employees. Our organization is divided into nine departments, and together we work to ensure that Umeå grows thoughtfully. Our core values are based on a citizen-centered approach, transparency, trust, and continuous improvement. With us, you’ll work on missions that are vital to society, helping to ensure that Umeå remains a safe, secure, and fun place to live.

Umeå is northern Sweden’s largest city, offering a rich variety of experiences and opportunities. We’re a city of associations and culture that offers a richer life even outside of work. Here, you can learn what it’s like to live in Umeå: Moving to Umeå Municipality

Our team is growing, so maybe we’re looking for you? Do you want more, too? We offer fair working conditions, great benefits, and excellent opportunities for lifelong learning, as well as jobs that are important to everyone who lives and works here. We look forward to hearing from you.