Business Developer Digitalization, Support and Care Anställningstyp Full-time
Jobbposition Business Consultant, IT
Arbetsmodell On location
Sista ansökningsdag 26 september 2025
Är du den rätta? Do you want to help shape the future of social services? With us, you will have the chance to drive digital developments in the exercise of authority, disability care and individual and family care.
As a business developer, you will be a key person in the work of creating innovative, legally secure and effective solutions that make a real difference - both for our employees and for the people we serve.
The support and care administration is responsible for three central areas of activity: exercise of authority, disability care and individual and family care. Our mission is to create the conditions for people to live a safe and independent life, with the social services' responsibilities as a basis.
Within the administration there is the Management Staff, a strategic function that drives development in several of our support processes. It brings together expertise in digitization, communication, premises supply and investigation - all to strengthen operations in meeting the needs of residents.
Your work tasks
The social services are facing a digital transformation that is changing the way we work, meet residents and ensure legally secure decisions. Expectations for efficiency, accessibility and user-friendly services are increasing - both from society and legislation.
As a business developer with a focus on digitization, you will be a key person in this transition, where you will, among other things:
Be involved in development initiatives all the way - from needs capture and planning to implementation and follow-up. You will support the business in change management, lead the implementation work, ensure participation and follow up the effects of digital initiatives.
Mapping and analyzing business needs - through workshops, interviews and process analysis, you identify areas for improvement and prioritize actions based on business goals.
Ensure that digital solutions support business objectives, strengthen legal certainty and contribute to better outcomes for individuals.
Collaborates with internal and external stakeholders, such as managers and employees, suppliers, regions, authorities and other municipalities.
Monitors trends and regulations to translate external developments into strategic opportunities for the social services.
This is a role for those who want to contribute to a modern, data-driven and legally secure social service - and who are passionate about turning the possibilities of technology into real benefits for users and employees.
About you
You are driven, structured and solution-oriented. Your analytical and pedagogical skills enable you to explain complex relationships in a clear and engaging way. You see digitization as a tool for business benefit and improved results for the individual.
Requirements:
University degree in e.g. social sciences, behavioral sciences, informatics or other relevant field.
A few years of experience in business development and digitalization, preferably in the public sector.
Proven leadership experience and ability to drive change processes.
Experience of information classification and impact assessments according to GDPR.
Meritorious:
Good understanding of the social services mission, regulations and processes.
Experience of working with digital support tools, e-services or process automation in the areas of social services.
Experience of agile working methods and collaboration in agile teams.
In your application, we would like you to describe how you have worked with digital transformation and business development, and what results this has led to.
Welcome with your application!
About Umeå municipality
Umeå municipality is the region's largest employer with over 13,000 employees. The municipality has about 440 managers and the business is divided into eight administrations. Our jobs and our values are based on citizen focus, openness, trust and continuous improvement. Umeå is a cultural city in constant development. To meet the target of 200,000 inhabitants by 2050, we need more people working for growth and welfare. We know that diversity enriches and welcome everyone to apply for jobs with us. Over the next ten years, we will be hiring around a thousand people every year. Do you want to join us?
Find out what it's like to live in Umeå here: https://www.umea.se/flytta
Umeå municipality is part of three administrative areas for Finnish, Meänkieli and Sami www.umea.se/minoriteter.
As an employee of Umeå municipality, you can take advantage of a number of benefits. Take part of our benefits https://umea.se/jobbochforetagande/jobbochpraktik/kommunensomarbetsgivare/varaformaner.4.1b4d24fb1752122eb843bf.html
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