Do you want to make a difference in people's lives and work as a personal representative? Personal representatives work with people aged 18 and over who live with a long-term and severe mental disability that causes significant difficulties in several important areas of life. Many clients are in need of extensive support from multiple agencies. Personal representatives are an independent activity that works on behalf of the individual client. The aim of the support is to enable the individual to make his or her voice heard, live a more independent life and be more involved in society. In addition to client work, we have a mission to improve the target group on a structural level. The assignment comes from the National Board of Health and Welfare and means that as a personal representative we are the "scout in welfare". This means that we must map and create a basis for the shortcomings that we notice in the public systems and which mean that the needs of the target group are not being met. The work of a personal representative is clearly characterized by the individual representative's personality, approach and commitment. One could call it an emotional or intuitive approach. In order to succeed in the work, in addition to commitment, a well-thought-out and conscious methodology is required, which includes concrete working tools, a well-thought-out work process, well-thought-out values and approaches, and a functioning organizational framework. Personal ombudsmen in the Umeå region are a collaborative activity between Umeå municipality and the surrounding municipalities. Travel within the Umeå region occurs regularly and therefore the work requires a driving license. To read more about our activities, visit our website: www.povasterbotten.se Your work tasks As a personal representative you work: On behalf of, and together with the individual client by identifying the person's needs for care, support and services. Together with the client, meet and ensure that the efforts of various authorities are planned, coordinated and implemented. Assisting the client in contacts with different authorities and other actors. Ensure that the client's legal rights are met in terms of care, support and services based on the client's own wishes. Work to improve the quality of life for the target group through various activities, including creating good opportunities for collaboration between different activities. We in the working group work together to draw attention to shortcomings in the welfare system, which affect the target group negatively and formulate these both orally and in writing. The work is done during the day, Monday to Friday. You work very independently and meet your clients both at the office in Umeå, at the authorities and in the individual's home. About you You have a relevant academic education, such as social worker, occupational therapist or similar. You have many years of work experience of working with people who have extensive mental disabilities. Furthermore, you have good knowledge of the tasks and services of various authorities, a B driving license and unimpeded knowledge of Swedish in speech and writing. Meritorious for this position is if you have training / knowledge in MI and as a coach. Your approach is crucial in the role, as you meet people in vulnerable and often complex life situations. You need to be confident in yourself, be able to work independently and contribute to a collaboration that creates trust. You have a respectful and professional approach, characterized by empathy, responsibility and courage. In your work, you are structured and solution-oriented, with a drive that helps both you and the clients move forward. Great importance is attached to personal suitability. Selection and interviews are ongoing, welcome with your application! Other information To ensure that the people invited to interview are those who best match what we are looking for, we use selection questions. The selection questions are based on the requirements for the position and you answer the questions in connection with your application. It is therefore important that you answer the selection questions and not refer to your CV/personal letter. Before an offer of employment is made, you will be asked to produce an extract from the police criminal record. This is done as a final step in the recruitment process. PLEASE NOTE! Do you have protected personal data? Please contact Recruitment Support on 090-16 10 99 or at rekrytering@umea.se, and they will help you with a secure application process. About Umeå municipality Umeå municipality is the region's largest employer with over 13,000 key employees. Our organization is divided into nine departments and together we work to make Umeå grow with care. Our values are based on citizen focus, transparency, trust and continuous improvement. Together with us, you get to work in socially important assignments where you contribute to Umeå continuing to be safe, secure and fun. Umeå is northern Sweden's largest city with a rich range of experiences and opportunities. We are a city of associations and culture that offers a richer Umeå life even outside work. Here you can find out what it is like to live in Umeå: https://www.umea.se/flytta We will become more and therefore we are looking for you? Do you also want more? We offer fair conditions, https://www.umea.se/jobbochforetagande/jobbochpraktik/kommunensomarbetsgivare/varaformaner.4.1b4d24fb1752122eb843bf.html and good development opportunities for lifelong learning, as well as jobs that are important to all those who live and work here. We look forward to hearing from you.