Do you want to help shape a good quality social service? With us, you get the chance to drive quality work forward within Support and Care together with committed colleagues. As a coordinator, you will be a key person in the work of creating conditions for and supporting the administration's quality work and enabling a social service based on knowledge.

The Support and Care Administration is responsible for three central areas of activity: authority exercise, disability care and individual and family care. Our mission is to create the conditions for people to live a safe and independent life.

Within the administration there are three perspectives: finance, HR and quality. Within the quality perspective there is The unit for systematic quality work, which is tasked with participating in and creating the conditions for systematic quality work, in accordance with the board's management system for systematic quality work. This includes, for example, working with the requirements and objectives that the activities are subject to, identifying and developing processes and procedures, working with deviations, activity follow-ups and statistics, analysis of quality and continuous improvements. The unit may also have coordination responsibility for audits, inspections and qualitative measurements.

The unit consists of employees with various tasks within the systematic quality work. In addition to three coordinators, there are also socially responsible coordinators (SAS), medically responsible nurses (MAS), process managers, coordinators for the transition to the new Social Services Act and children's rights strategists in the unit.

Your tasks

The coordinators' mission is to contribute to and improve the conditions for the business to work systematically with quality work together with other functions in the unit. The task involves close cooperation with operations and making systematic quality work understandable and adapted to everyday work.

The coordinators work, among other things, to;

• support the operations in creating systematic follow-ups,
• coordinate, administer and support the analysis and interpretation of results from local and national surveys,
• support the operations in statistical matters by compiling and automating and making statistics available and supporting analysis and interpretation,
• create and administer surveys and compilations for interim and annual reports,
• coordinate audits and have an overview of decided measures,
• support and in some cases be responsible for revising working methods, documents and quality follow-ups linked to quality work,
• support the activities in routine work - in terms of structure, templates and overview.

The service includes producing documentation and, if necessary, presenting cases to management and, where appropriate, to the political leadership. Our ways of working evolve and change over time to best meet the requirements we are subject to and the needs of the business. This is therefore a position for you who want to be involved in continuous development work, where we together create the conditions for a knowledge-based social service of good quality.

About you

We are looking for you who have;

• a degree in social work or another university degree that the employer considers relevant,
• several years of experience working in municipal social services,
• experience in social service administration,
• experience in quality or follow-up work in some form,
• good knowledge of Swedish in speech and writing, as well as basic knowledge of English.

It is meritorious if you have;

• experience in the exercise of authority in individual and family care or disability care,
• experience in handling quantity data,
• good experience of working in Excel.

Furthermore, we want you to;

• have a good ability to plan and structure your work and to work systematically and carefully,
• see collaboration and cooperation as a natural part of your way of working,
• be responsive, flexible and solution-focused, and can adapt your way of working based on the needs of the business,
• communicate clearly and professionally and adapt your message to the recipient and situation.

We look forward to receiving your application, welcome!

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About Umeå municipality

Umeå municipality is the region's largest employer with over 13,000 important employees. Our organization is divided into nine departments and together we work to make Umeå grow with care. Our values are based on citizen focus, transparency, trust and continuous improvement. Together with us, you get to work in socially important assignments where you contribute to Umeå continuing to be safe, secure and fun.

Umeå is northern Sweden's largest city with a rich range of experiences and opportunities. We are a city of associations and culture that offers a richer Umeå life even outside work. Here you can find out what it's like to live in Umeå: Move - Umeå municipality

We are going to become more and therefore we are looking for you? Do you also want more? We offer fair conditions, good benefits and good development opportunities for lifelong learning, as well as jobs that are important to all those who live and work here. We look forward to hearing from you.