Company description

Vattenfall Consumer Sales Nordic is responsible for marketing and sales of electricity contracts for households and small businesses in the Nordic region. We are part of BA Customers & Solutions which also includes E-Mobility and decentralized energy solutions like solar panels. Our organization has an agile way of working and consists of several cross-functional business teams and a number of specialized teams working closely with them.

About the role

Do you want to work on improving and developing how our customers experience our digital services and have previous experience in UI, UX and user research?

Maybe you are the one we are looking for at Vattenfall Consumer Sales Nordic for the position of UI/UX Designer with a focus on visual design!

As a UI/UX Designer you belong to one of our teams that focus on developing our digital customer interfaces on the web and in our app. Your responsibility is to, together with other team members, explore customer needs and customer experience and design digital solutions based on these customer insights. You will drive and facilitate the improvement of the customer experience in close collaboration with product owners, development team and other colleagues, with the overall goal of developing digital solutions that meet customer needs in the best possible way.

Your main tasks are to:

• Design visually appealing and user-friendly interfaces for both web and app.
• Design clear user flows and interaction patterns that ensure a consistent and intuitive user experience.
• Maintain and further develop our design system to ensure visual and functional consistency.
• Deliver final visual designs that meet high standards of brand tonality, usability and accessibility.
• Conduct user research, such as interviews, user testing and benchmark analysis, to make informed design decisions.
• Contribute to our conversion rate optimization (CRO) work through data-driven insights and experiments, for example using A/B testing.

We offer you an exciting and varied position where your work will have a direct impact on the customer experience for both existing and new Vattenfall customers.

Requirements

We are looking for you who have...

• Deficient experience in UI / UX for both web and mobile apps, with the ability to develop user-centered visual design from concept to finished solution.
• Documented experience in designing complex digital services aimed at individuals and small businesses.
• Experience in building and managing design systems to create visual and functional consistency
• Good knowledge of design tools such as Figma, Sketch or Adobe Creative Suite is required and experience with tools such as Rive or Maze is an advantage.
• A strong ability to translate business goals and user needs into effective digital interfaces in close collaboration with developers, product owners and other stakeholders.
• Practical experience in planning and leading user interviews and user testing.
• Very good communication skills, for example being able to present and justify design decisions to different stakeholders.
• A results-oriented approach with the ability to navigate iterative design processes, even when the direction changes along the way.
• Very good knowledge of Swedish and English in speech and writing.
• Knowledge of Finnish is meritorious.

We are looking for you with good communication skills who can handle and balance the needs and wishes of different stakeholders. We believe that you can independently drive your own and others' work forward with proven methods and commitment, combined with an open mind for creative ideas and innovation. You are also analytical and can structure complex information to create solutions with good quality.

Further information

In addition to being involved in shaping the smart energy society of the future, we offer you a developing and varied work with many contact surfaces. For us at Vattenfall, it is important that work and private life have a good balance, which is why we offer flexibility in work and the opportunity to work from home if needed. We also have a lot of other employee benefits such as reduced working hours, favorable occupational pension agreements, parental leave allowance and more. Read more about our benefits here.

Location: Solna

For more information about the position itself, please contact Henrik Dahlgren, Head of Recruitment, henrik.dahlgren@vattenfall.com. For questions about the recruitment process, contact recruiter Jennifer Wikström, jennifer.wikstroem@vattenfall.com.

Union representatives are Rolf Olsson (Akademikerna), Cecilia Bodin (Ledarna), Mikael Mukka (SEKO) and Simon Salomonsson (Unionen). You can reach all of them via Vattenfall's switchboard, 08 739 50 00.

Please send your application containing CV and portfolio of completed assignments in UI/UX and digital user research no later than August 17, 2025. We only accept applications via our website. The advertising period is extended due to summer holidays.

We use tests in this recruitment process and an online test will be sent out to all applicants as a first step in the recruitment process after the application deadline.

At Vattenfall, we value being active, positive, open and safety conscious. We are looking for people who share our vision and can contribute to strengthening our corporate culture. We are convinced that diversity helps build a more profitable and appealing company and strive to be good role models when it comes to diversity. Vattenfall works actively to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender, religion/belief, sexual orientation or disability.Read more about how we work with diversity and inclusion here.